Incorrect platforms
Shows the incorrect platforms at amsterdam central, also does not correctly update when the train switches platforms last minute. There is also NEVER any toilet paper or even a somewhat clean situation happening in any of the toilets on the train. You can tell the train staff and they’ll say they have no toilet paper for you. Who does??? This should not be happening anyways for how much ticket prices are. Hire someone to fix the bathroom situation. I’ve also heard the ticket checking person tell tourists to “shut up” when they were very polite and just confused. Incredibly rude way to treat paying customers. I’ve also been kicked out of the train (plus my friends) just because one of my friends did not have a valid ticket by mistake. Kicked out in a random city at 2am. So all of my female friends and I were on the street for an hour in the middle of the night. Don’t expect compensation for cancellations or delays over 2 hours either. Horrible, unbelievably greedy company.
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Fügt Apple Pay und Pay PAL
Ich finde es eine Frechheit das ihr diese zwei bezahlt Möglichkeiten anbietet nicht jeder hat ne Kredit Karte oder eine Niederländisches Bankkonto
Log-in messed up
It’s impossible to log in with my personal details. Please fix the ability to do this, there are several bugs. It keeps not recognising my password, then when I set a new one, it says it’s incorrect, etc. Then the captcha isn’t working and so on. I’ve just spent 15 minutes trying to get access and I gave up. Do better, NS!
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Paying is Painful
Just take Apple Pay.
No Apple Pay
Good for finding train times. But no Apple Pay, so quicker to buy at station ticket machine.
