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NS Travel Planner

NS Travel Planner

#1 OV app of The Netherlands

6.8K ratings
199 reviews
With Ads
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • May 3, 2010
  • July 15, 2026

Features

Developer

NS Reizigers B.V.
✨Promote your app ✨
NS Travel Planner screenshot #1 for iPhone
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NS Travel Planner screenshot #6 for iPhone
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About

Plan your entire journey across the Netherlands, from door-to-door. Get real-time travel updates, check public transport options like trains, buses, and bikes, and manage your tickets and season passes easily.

✓Journey planning to any address
✓Real-time travel information
✓Public transport bicycle and shared car hire
✓Train crowding information
✓Ticket and season ticket management
✓Nearby transport options overview
Show original description

What users say

Summarized from real user reviews of NS Travel Planner. Based on 6.8K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Easy to use
  • 🚀Convenient for planning trips
  • 💡Helpful for international travelers
  • 👍User-friendly interface
  • 🚀Accurate real-time information

Negative things

  • 🐛Login issues
  • 🐛Unreliable app performance
  • 💡Lack of Apple Pay/Wallet integration
  • 🐛Inconsistent language support
  • 🐛Ticket purchase problems
See all reviews
+1

What's New in NS Travel Planner

8.49.0

July 15, 2026

Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more. If you have any questions or suggestions, please let us know. Enjoy your trip!

More

Events

Read more about Replan your trip
Event EndedMajor Update

Replan your trip

Your recent trips, easily planned again.

Jan 26, 2026 — Feb 26, 2026

Read More

Read more about Departures
Event EndedMajor Update

Departures

from every Dutch station, always within reach.

Jul 16, 2025 — Aug 16, 2025

Read More

Read more about Dark mode in the NS app
Event EndedMajor Update

Dark mode in the NS app

For nighttime adventurers and early birds

Jun 12, 2024 — Jul 13, 2024

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Apple Pay ???

Quand ?? Wanneer ??
nlenfrnlenfr

Broken

Ever since the last update the app just doesn’t open anymore tried deleting and reinstalling but all the same
Ale16786Ale16786

Response from developer

Hi, thank you for your review. The fix for this issue is prepared and version 8.46.0 is currently in the release process. Please note it can still take a few days to reach all devices. If you have automatic updates enabled, you'll get it as soon as it's available.

Limited payment methods

The cost of tickets in the app is less than paying in person. Except, there are only two methods of payment: credit card or through iDEAL-linked banks. Unfortunately, my Canadian bank prompted me with a security code sent via SMS, which I could not receive with my overseas eSIM. I was forced to pay in person, which cost €1,60 more. NS would do well to add methods like PayPal, Stripe, and other similar methods to accommodate international travellers.
Show more
gina_rbgina_rb

Login retention issue was fixed. Requires minor UX polish.

4/5 means “as expected”
cb26823cb26823

Apple Pay

Allowing Apple Pay from the app would simplify the process so much! Thanks
RsainsonRsainson
See 194 more reviews

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User experience

🐞

Reported Bugs

5 issues

App crashes frequently

Bug

Login process is unreliable

Bug

Ticket information not always accurate

Bug

Saved trips feature not working as expected

Bug

Disruption notifications not always up-to-date

Bug
✨

Requested Features

5 requests

Add Apple Pay and Apple Wallet support

Feature

Improve language translation and consistency

Feature

Allow ticket purchases without a Dutch bank account

Feature

Provide better disruption notifications

Feature

Integrate saved trips more prominently

Feature

FAQ

What does the NS Travel Planner app do?

The app helps you plan your entire journey to any address in the Netherlands. It provides real-time travel information, including disruptions, and allows you to find and hire public transport bicycles or shared cars. You can also check train crowding and access your tickets.

What are the key features of the NS Travel Planner app?

Key features include door-to-door journey planning, real-time travel updates, a 'Nearby me' function to see available transport options (train, bus, tram, metro, bikes, cars), train crowding information, and easy management of tickets and season tickets through 'Mijn NS'.

Is the NS Travel Planner app free to use?

Yes, the app is free to download and use. While the app itself is free, it does have in-app purchases, which may relate to ticket purchases or other services facilitated through the app.

What kind of journeys can I plan with this app?

You can plan any journey to any address within the Netherlands. The app integrates various modes of public transport, including trains, buses, trams, and metro, and also helps you find options for public transport bicycles and shared cars if you're traveling partly by car.

Can I manage my tickets and season passes with this app?

Yes, you can easily manage your tickets and season tickets through the 'Mijn NS' section of the app. This includes checking your balance, accessing journey information, changing your travel class, and viewing or changing your season tickets.