good company
Response from developer
UPDATE - So glad we were able to help and thanks for the rating update. Hi, we’re sorry for the frustration. Everee does not withhold earned pay, and we know how important it is to receive your pay on time. Our goal is to send payments as quickly as possible once they are approved and processed by your employer. Please contact support@everee.com so we can look into your account and help identify the next steps.
Terrible
Where do I start
Response from developer
Thanks for the feedback. We understand how concerning it is to see incorrect tax information. A temporary data issue caused the decimal point to appear in the wrong spot on some initial 1099s, and the issue has been resolved. We also hear your frustration with the support experience. Being redirected between parties isn’t the experience we aim to provide, and this feedback helps us improve how we handle and communicate during time-sensitive issues.
Needs A Lock
Hmmm not sure when your money is taken. Consistently paying for gas daily; if there is another breach I think 100,000 drivers are at risk if anything happens which is not our fault.
Pleases put a lock on it in the App. If your developer or engineer please add it. We are in need.
Response from developer
Thanks for your feedback. Cardholder? Our transfer feature is only available on mobile devices with device passcode or biometric authentication enabled. This is a secure feature. Not a cardholder? Everee requires two-factor authentication. Regardless of which device you use, when accessing your Everee account, you are required to enter in a secure passcode. Based on your settings, you can select email, text (SMS), or a TOTP authenticator app. We recommend all users secure their account using TOTP. We advise you set up security alerts to personal accounts you control (personal email, personal cell phone) so you receive immediate notifications of suspicious activity or changes to your account.
Worst companies use this
Response from developer
Thanks for sharing your feedback. We understand how important timely pay is. Everee sends payments the same day your employer approves them. Any delays you’re experiencing are due to when your employer submits and approves payroll, not the app itself. If you believe there’s an issue with your specific payment, our support team is happy to help look into it. Reach out to support@everee.com.
Cosmic
Response from developer
That doesn't sound right. Contact support@everee.com so we can help.
No Detailed statements
Earnings
Response from developer
This doesn't sound right. Here are a couple of help articles that may help you understand your pay information. https://help.everee.com/s/article/Paystub https://help.everee.com/s/article/What-is-the-difference-between-Payments-and-Pay-stubs Still have questions? Reach out to support@everee.com
1 star
There’s no lock feature. After the breach of our data at Dlivrd, anyone can take the money. Unfortunately customer service is absolutely terrible.
No lock on iPhone and also on Laptops,
Fix this for gig economy workers still recovering from Covid.
Overstepping
Response from developer
We love to hear it!
Never got my money
Response from developer
Hi there! We're really sorry to hear about your experience. We understand how important it is to get paid on time. Please reach out to support@everee.com so we can look into this for you.
Terrible
HORRIBLE UI
This is a huge waste of time.
Service and access ability
Slow and support is no help
Response from developer
Thank you so much for taking the time to share your feedback with us. We truly appreciate you bringing this issue to our attention. I wanted to let you know that we’ve looked into it, and the issue has been resolved.
My informations needs to be edited
Response from developer
Hi there Ramiro! Thanks for your feedback. If it is helpful, we do allow you to update personal information in our app. Log in to your Everee account. Tap on the profile icon in the upper right hand corner. Tap Account. From here you can select what information you want to update in the list. Tap on your selection then hit the pencil icon in the upper right hand corner to make changes. If you need some assistance, don't hesitate to reach out to us at support@everee.com. Our team would love to help you.
Trash
👎🏽👎🏽
Response from developer
We are so sorry you’ve experienced issues. Please reach out to us at support@everee.com so we can make it right.
