I'm not paying £59 monthly for this
I am begging you to fix this. I've been an everywhere member for over a year now and the app is still so bad. It doesn't have as much as the website does, the app and the website seem like they don't mirror each other. Also the app is sooooo slow. Now with the new update I can't even access my tickets anymore, which is insane. Please do fix because I love Everyman but it's very hard to book and to access my tickets.
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Everyman app (cinemas are better!)
Although the app isn’t as comfy as the sofa seats in the cinema, it does a decent job. The way you search for films/showtimes could be improved, basically let me see where a movie is playing by film … and if trailers could play on the page it’d be more convenient but it does it job andlets me book easily and reliably. It doesn’t have a spyware / malware pack or ads or inundate me with notifications 4.5/5
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Booking Issues Online
Why oh why does the app not allow me to book three seats for myself and two members of my family when there are dozens of free seats? Why I why does the app not allow me to book a seat just for myself for a silver screen showing when the rest of the cinema is empty! I cant believe that some computer savy member of staff cant sort this out. I wonder how many clients the cinema has lost because of this issue?
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Functional but clunky
I love Everyman but not a huge fan of this app.
The main thing is when I want to see a particular movie, I have to select my favourite locations with a filter, and keeping changing the locations until I find the one which is actually playing the movie…
Just let me click the film and then it should just tell me at which cinemas it is playing at.
Separately, there’s a disconnect between what the app says are upcoming movies and what the email newsletter is saying! It means if they’ve advertised a film via the newsletter, I have to click and book through the browser version but the app doesn’t show its availability yet…
The main thing is when I want to see a particular movie, I have to select my favourite locations with a filter, and keeping changing the locations until I find the one which is actually playing the movie…
Just let me click the film and then it should just tell me at which cinemas it is playing at.
Separately, there’s a disconnect between what the app says are upcoming movies and what the email newsletter is saying! It means if they’ve advertised a film via the newsletter, I have to click and book through the browser version but the app doesn’t show its availability yet…
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Easy app to use and great quality
Superb app nothing to complain about
New app is far more complicated than old one
The way the app is arranged with film showings and cinemas showing films is far more complicated than the old version(which was much more user friendly). You could see at a glance what was on and then select which cinema. You now have to go into each film separately. Not a change for the good
This is exactly it!
Makes it all such hard work tbh and over complicated! bring back the old app!
This is exactly it!
Makes it all such hard work tbh and over complicated! bring back the old app!
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Generally ok, a few niggles about it
You can’t place a good order once the trailer is done, which is more of a process thing but it would be good to be able to order from app during film as long as it’s not less than an hour before film ends right?!
Also, if you’re midway through booking and you don’t leave the app but you go on another window on your phone then it loses all progress you have to start again.
Otherwise it’s an alright app.
Also, if you’re midway through booking and you don’t leave the app but you go on another window on your phone then it loses all progress you have to start again.
Otherwise it’s an alright app.
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Works but could be better
Although you can specify your local screen, and it show what is currently on the screens, the upcoming section is NOT filtered by location. So, you will likely spend ages going through movies that are not showing. A bit frustrating and surely a simple fix by the devs.
Also be clearer as to why members have now got to select a whole sofa on the app. Annoying but another simple update I’m sure.
Also be clearer as to why members have now got to select a whole sofa on the app. Annoying but another simple update I’m sure.
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Works but could be a lot better
The app works - it’s is easy to book but the frustrating thing is its lack of memory about your local cinema. Given I am a member and we always go to the same place, it would be nice if it was ‘home cinema centric’ rather than having to select each time. It knows my favourite cinema, just needs to stay remembered!
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Handy app for cinema visits
Really useful for booking and ordering food/drink as well
Member
The app is so simple to use and the membership has been awesome!
We love the Everyman but the app can be a bit annoying.
If I’m looking at up and coming films once I look at a film the app drops me back to this week rather than staying in coming soon.
Easy to use-one stop shop
The app is ridiculously easy to use. User friendly interface and you can order to your seat based on your ticket when in the cinema. Simple to add tickets to wallet if you want to so all in all, I recommend it to anyone who frequents EVERYMAN cinema
Poor website
Muddled and difficult to navigate. Too ‘busy’. Difficult to find live screenings. Previous website much more user friendly
Not great
The latest iteration of the app isn’t intuitive. It feels needlessly complicated and difficult to navigate.
Disappointed
Why can’t I book a CEA Card on the App? With other cinemas it is very simple.
Terrible app
I love the Everyman cinema and dread booking tickets in this app, so bitty and not intuitive
Great APP
Easy to use, intuitive… great app
It’s buggy sometimes but it works
Can’t complain I can always do what I need to though sometimes there’s issues I’d give 4 and a half if I could.
Usability
Pointless App - as a member having to log in every visit remembering passwords - being logged out - unable to order having to reload orders - missing out on the complimentary popcorn membership was supposed to pick - the difficulty in adding food it’s possibly one of the worst membership apps that complicates irritates and if it weren’t for the fact you are minutes from my home I would not come here - app rather than generating loyalty or increasing revenue does the opposite.
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