Delays
Every single time I have ordered from here, it’s delayed. I’m supposed to get my boxes every Wednesday and they never show up until Thursday, Friday, or next Monday. I run out of food at home before this box even shows up.
Poor quality, even poorer support
The quality of the vegetables is very poor, and they are not suitable to last for a whole week. No one is responding, and this is really disappointing.
Best idea ever
I’m so glad we joined the every plate family. I don’t know how I ever survived before joining. We save so much money. All the food is delicious. I love the fact that you can choose your meals and add extras if wish.
Once great customer service is now terrible
I’ve been a customer of EveryPlate for 7 or 8 years. They used to have great customer service. Recently it seems they have fired all their customer service reps and replaced them with terrible AI agents who only provide canned responses and can’t solve real problems. I recently had a couple boxes arrive with entire meals missing. Mistakes happen. But I shouldn’t have to follow up multiple times just to get a refund.
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Deliveries have gone down hill
I just canceled my subscription. The deliveries have been consistently late with no justification. Food damaged, spoiled, and portions have gotten small. I was with for years and now switching to a competitor. You should do a better job with keeping your long term customers. Maybe offer them more incentives for their consistent loyalty.
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