Constantly logs out, very buggy
Alarming amount of bugs almost like this was not qa tested and just yeeted into production. Nearly every time i use the app i have to login again because it either endlessly spooks or prompts me to log in from scratch. Not by design
SSsf🙌🐶🐶
Extra $500???!!!
I have been using EVOLVE for over three years and, unfortunately, my recent experience has been very disappointing.
EVOLVE markets itself as a vacation rental management company, but in my experience they function more as an advertising platform, with property owners left to deal with many issues on their own.
The problem arose when I set a custom six-night minimum stay requirement for the Fourth of July holiday period several months in advance. Despite those settings, a guest was able to book only four nights. When I contacted EVOLVE, I was informed that the reservation fell partially outside the custom minimum-stay window due to how their system interpreted the dates.
Rather than acknowledging what appears to be a flaw in their booking system and working toward a reasonable resolution, I was told that canceling the reservation would cost me $500.
As a property owner, it’s frustrating to be held financially responsible for a booking that contradicts the settings I intentionally established months earlier. I expected better support and more accountability from a company that claims to help owners manage their rentals.
After more than three years as a customer, this experience has significantly reduced my confidence in the platform.
EVOLVE markets itself as a vacation rental management company, but in my experience they function more as an advertising platform, with property owners left to deal with many issues on their own.
The problem arose when I set a custom six-night minimum stay requirement for the Fourth of July holiday period several months in advance. Despite those settings, a guest was able to book only four nights. When I contacted EVOLVE, I was informed that the reservation fell partially outside the custom minimum-stay window due to how their system interpreted the dates.
Rather than acknowledging what appears to be a flaw in their booking system and working toward a reasonable resolution, I was told that canceling the reservation would cost me $500.
As a property owner, it’s frustrating to be held financially responsible for a booking that contradicts the settings I intentionally established months earlier. I expected better support and more accountability from a company that claims to help owners manage their rentals.
After more than three years as a customer, this experience has significantly reduced my confidence in the platform.
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AAndrzejZak
Response from developer
Hi Andrzej, Thank you for taking the time to share your feedback. Owner satisfaction is extremely important to us, and we sincerely apologize that this has not been reflected in your experience. Your feedback has been shared with the appropriate teams to help identify opportunities for improvement. We’ve also escalated the details of your review so the relevant team can review your concerns further and determine the appropriate next steps. Someone from the team should be reaching out shortly to gather more information and assist further. Please know that we appreciate your partnership. If you have any additional questions or concerns in the meantime, you can contact us by phone at 877-818-1014 or through any of our social media channels.
Outside custom minimum stay. !?!?!
I have been using EVOLVE for over three years and, unfortunately, my recent experience has been very disappointing.
EVOLVE markets itself as a vacation rental management company, but in my experience they function more as an advertising platform, with property owners left to deal with many issues on their own.
The problem arose when I set a custom six-night minimum stay requirement for the Fourth of July holiday period several months in advance. Despite those settings, a guest was able to book only four nights. When I contacted EVOLVE, I was informed that the reservation fell partially outside the custom minimum-stay window due to how their system interpreted the dates.
Rather than acknowledging what appears to be a flaw in their booking system and working toward a reasonable resolution, I was told that canceling the reservation would cost me $500.
As a property owner, it’s frustrating to be held financially responsible for a booking that contradicts the settings I intentionally established months earlier. I expected better support and more accountability from a company that claims to help owners manage their rentals.
After more than three years as a customer, this experience has significantly reduced my confidence in the platform.
EVOLVE markets itself as a vacation rental management company, but in my experience they function more as an advertising platform, with property owners left to deal with many issues on their own.
The problem arose when I set a custom six-night minimum stay requirement for the Fourth of July holiday period several months in advance. Despite those settings, a guest was able to book only four nights. When I contacted EVOLVE, I was informed that the reservation fell partially outside the custom minimum-stay window due to how their system interpreted the dates.
Rather than acknowledging what appears to be a flaw in their booking system and working toward a reasonable resolution, I was told that canceling the reservation would cost me $500.
As a property owner, it’s frustrating to be held financially responsible for a booking that contradicts the settings I intentionally established months earlier. I expected better support and more accountability from a company that claims to help owners manage their rentals.
After more than three years as a customer, this experience has significantly reduced my confidence in the platform.
Show more
MNMr. Z Nj
Hilariously horrible
Cmon guys get it together. Your app is embarrassing. Constant fails. Updates that don’t take care of any problem I’m experiencing. Horrible interface. Constant need to verify who I am when I’ve been a client for three years. Weak attempts to upscale me to give you more money. I’m seriously looking into new options.
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Gguy461
Easy to navigate between properties
The app is supper easy to view upcoming bookings and communicate with guest. With multiple properties, the app makes it quick to jump between them to make sure each home is ready.
RRPMcedarcity.com
