Horrible App Likely to find another mgmt company over this.
Vacasa was purchased by Vuestay a few months ago. The Vacasa app was unbelievably better than this garbage. For how big this company is and for the 15% mgmt fee I might as well just find a local company without an app that’s how bad this app is. Get your stuff together for the thousands of $ your customers pay you weekly/daily you would think you could manage an app that’s can probably be made with AI now over a weekend. If I could give it zero stars I would.
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First app review and not for good reasons
I do believe this is the first time I’ve reviewed an nap. We recently moved over our property management to use Guesty.
I can get logged in, but as soon as I click on something else, and immediately logs me out. Unusable.
I can get logged in, but as soon as I click on something else, and immediately logs me out. Unusable.
Toss and start over
I hope that the developers used 5th graders to create this app in exchange for a large donation. No way professional developers did this.
WORST APP EVER!!!!!!
I’d give it zero if I could. Minimal effort could fix most of the issues.
Surprisingly terrible
I’ve never been moved to leave a review of an app, but this one is just a mess. The management is supposed to make renting easier but this app is an impediment. As others have noted, even logging in is a nightmare, but then features that are supposed to be available (like rental calendar!) do not appear, and customer support appears to be limited to a few unhelpful articles rather than any humans.
I downloaded it to manage a modest rental and if there’s no change, I will most certainly drop the rental company.
I downloaded it to manage a modest rental and if there’s no change, I will most certainly drop the rental company.
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