Frequent crashes
The app is flakey at best. My iPhone operating system is up to date. The app freezes and/or crashes frequently. Ex: switching screens in menu will shut it down 7 out of 10 times. There was an update several weeks ago, but no change in function. Very frustrating when trying to do simple tasks like view the calendar. I appreciate the simplicity of the app. If you have a simple app, then the function should be perfect. This app is not even close to perfect. Poor at best. Our property managers have recommended this app. I’ve recommended they switch to another property app.
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This app is trash
The Vacasa app was 10x better. This app has none of the features or functionality. No inspection photos. No dynamic price analyzer. No in app support. Instead of charging you more vuestay keeps your same contract terms but offers you less in return.
Horrible App Likely to find another mgmt company over this.
Vacasa was purchased by Vuestay a few months ago. The Vacasa app was unbelievably better than this garbage. For how big this company is and for the 15% mgmt fee I might as well just find a local company without an app that’s how bad this app is. Get your stuff together for the thousands of $ your customers pay you weekly/daily you would think you could manage an app that’s can probably be made with AI now over a weekend. If I could give it zero stars I would.
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First app review and not for good reasons
I do believe this is the first time I’ve reviewed an nap. We recently moved over our property management to use Guesty.
I can get logged in, but as soon as I click on something else, and immediately logs me out. Unusable.
I can get logged in, but as soon as I click on something else, and immediately logs me out. Unusable.
Toss and start over
I hope that the developers used 5th graders to create this app in exchange for a large donation. No way professional developers did this.
