Decent workouts, customer service not great
I have used this app consistently for a quite a few years now because of the decent price. I subscribed when it was $50 a year and I had since gotten a new last name and email, so I created a new account and deleted the old one. I contacted customer service and they would not reinstate the $50 per year rate that I had. They claimed prices have gone up, but if I had not deleted my account I would still be going on that $50 rate.
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Overall good, could do with improvement especially surrounding videos as this only plays on a small area of the phone in portrait mode - therefore really hard to see. Could do with it being horizontal on the videos and ability to zoom in like you can on YouTube or make it so you can sync to a TV.
Best App Out There!
I have tried so many workout apps for my health journey. EvolveYou is exactly what I had been looking for. I love the way workouts are set up and that I can move them around to fit my schedule and what my body needs.
No warning of renewal
No warning for the renewal, asked to cancel on the day of renewal but was refused although I hadn’t used any of the annual subscription
AVOID THIS PLATFORM
AVOID THIS PLATFORM. Purchased in 2025, used all of twice as its rubbish. Basic functions, no value for money. Was charged a renewal fee without any correspondence/reminders at all, and even after getting in touch within 24 hours of the charge explaining I’ve not used it & don't intend to, they’re refusing to refund me. Horrific customer service. Completely immoral. Please be really careful with this money grabbing brand.
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