EZ Tolls VA User Reviews

Customer Experience

Positive experience11.9% of reviews
Neutral11.9% of reviews
Negative experience76.2% of reviews

~ Based on 42 written reviews from the US App Store.

Is EZ Tolls VA Safe?

EZ Tolls VA has mixed safety signals based on user ratings. AppsHunter Safety Score for EZ Tolls VA is 54/100.

This assessment is based on 58 user ratings, with an App Store average of 2.4/5.

Safety Analysis

29.3% of ratings point to a safe experience
10.3% of ratings suggest some concerns
60.3% of ratings point to a risky experience

~ Based on 58 App Store ratings for EZ Tolls VA.

Is EZ Tolls VA Legit?

EZ Tolls VA appears to be a legitimate app. AppsHunter Legitimacy Score for EZ Tolls VA is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work anymore

Can’t login anymore

DON’T USE (Not Official)

Do not use this app, it is not an official EZPassVA app, VDOT of VA does not have a mobile app.

If you use this mobile app, you are giving this developer access to your sensitive data, including credit card information, vehicles information, your address and full name and other PII data.

DO NOT use this app; period.
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Decimal Point?

Where is it??? I can’t put in a decimal point now to even up my payments to the nearest dollar??

tiny fonts

the title says it all.

Pay toll easy

Very useful app, urs it you will be happy with it.l like it very much.

Fees

This app charges a processing fee per transaction. If you go directly to the state’s website you can avoid unnecessary charges.

Double charged

I do like I can now keep track of what I’m being charged for but Not sure what can be done for getting charged double, there is no way possible I’m going the same direction at the same exact time. And for people that go thru the tunnels ALOT, there needs to be a cap on how much one person can be charged per week. The tolls will go up every single year until the year 2070 with a greater of 3.5% increase.
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Rip off

So the only thing this app is good for is to admin your account. They charge you to add funds when the VDOT website is free to add funds. It’s under the guise to maintain the app but just save your money and add funds in the website.

Beware

This is a 3rd party company and charge a fee for each time to add money to your account and their is no direct customer service for scam on my account

Basic App, Better Than VA Webpage

The app is clean and seems to work well against the Api. Not sure what’s in it for the developer so I’ll say thank you for providing this for free. Appreciate that.

I will note that the filtering doesn’t work against the toll tag when looking at the history.

The app is a good start, but I wouldn’t say that it’s the b-all end-all.
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This is not a Commonwealth of VA app!

I just received an email from the State of Virginia EZ-Pass representative that said they have no mobile app because their website is “phone-friendly”. I had to dump this app because of sign-on issues. They also charge $0.99 to pay your bill, and it is FREE on the REAL EZ-Pass Website! Sounds like a scam to me.
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Transponder filter doesn’t work

Great app but…activity filter by transponder doesn’t work (selected transponders show zero activity when there was activity). Also, would be great if you could export the data and/or mark if toll was for a business purpose.

Works but needs notification

The app works fine but we really need a banner the pops down when we go through a toll. I am a contractor and that would be a huge help especially for budgeting and tax’s.

Doesn’t synch well

Changed pmt card on EZ Pass website months ago. Still shows old (now invalid) card in this app. Won’t update. This makes the app basically useless.

Not supported by VA ez pass

Couldn’t get the app to link to my account and called VA E-Z Pass — they said they do not have any apps and do not support this. I don’t know if it’s a scam or what’s going on then but caveat emptor.

Decent app, needs notifications

Good app in recent months. Now updates regularly just after a charge. However, I have multiple transponders for my cars, and wish there was a way to get a banner notification when the toll is charged. That would give you guys another star. Also, maybe a bit less functional and a little more fun in you design might help.
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Updates balance almost 45 days after toll date

I’m getting toll date and balance updates in mid-July when I made the trip in early June. Developers aren’t getting ezPass information for almost 45 days? That seems sketchy.

Not associated with EZPass - charges fees

This is not an official app and not run by the department of transportation. The app charges a fee if you try to use the app to make a payment. Deceptive.

Finally

Only feature I’d request is a way to switch between accounts. Nothing wrong with the app’s functionality; very convenient!

A Toll on Tolls

Charges a dollar every time you use it. No thanks.