Love
60% Failure Rate / Cheating Restaurants
Simultaneously, restaurants push cheaper versions of their normal meals; gravy gets watered down, broth gets added to weigh plates down, sandwiches gets prepared the night before, you ask for meat balls, they send you minced Sysco chicken. Açai bowls get 1/3 less serving and MORE banana than retail.
Overall, stealing money from companies and recipients. How else would anyone make money in 2026, right? I don't want to participate in helping foreigners get rich off our backs.
Take what you can but DON'T RELY on this service to come through even 40% of the time.
Response from developer
Hi, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered. Please feel free to contact us anytime you experience an issue with an order so we can address it promptly, follow up the same day, and provide appropriate compensation. We also appreciate knowing which restaurant was involved so we can investigate further with them directly. If you would like to share your feedback with the restaurant, you can click the “Submit Your Feedback” button in our previous email titled “How was today’s order,” or you can leave a rating and comment directly through your Meal Program account. For further assistance, please reach out to our team directly so we can make this right at mealprogramsupport@ezcater.com or call 617-752-6751- we want to help! - The ezCater Team
Dan P
the new branding and icon are awful.
needs pictures
Response from developer
Hi, We’re glad to hear you find the app easy to navigate, and we completely understand your frustration regarding the lack of menu photos. To enhance the experience, we encourage our catering partners to include pictures with their menu items, and our team is working with them to make this happen. You should start seeing more images appear on menus as they’re added. We truly value your feedback and appreciate the opportunity to improve. We look forward to serving your group again soon! - The ezCater Team
