Fabindia Online Shopping User Reviews

Name: Fabindia Online Shopping
Rating: 2.9 (32 reviews)

Fabindia Online Shopping

Fabindia Overseas Private Limited

🛍️ Shopping

Customer Experience

Positive experience17.1% of reviews

Neutral8.6% of reviews

Negative experience74.3% of reviews

~ Based on 35 written reviews from the US App Store.

Is Fabindia Online Shopping Safe?

Fabindia Online Shopping has mixed safety signals based on user ratings. AppsHunter Safety Score for Fabindia Online Shopping is 63/100.

This assessment is based on 32 user ratings, with an App Store average of 2.9/5.

Safety Analysis

46.9% of ratings point to a safe experience

6.3% of ratings suggest some concerns

46.9% of ratings point to a risky experience

~ Based on 32 App Store ratings for Fabindia Online Shopping.

Is Fabindia Online Shopping Legit?

Fabindia Online Shopping appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Fabindia Online Shopping is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Mr

You produce the best products

godbessanetic

a year ago

Hyped brand

Very expensive. Some stuff is very average

Ush sa

a year ago

Great App

The app made it easy to navigate the online store. Well done.

Can’t cancel trial

a year ago

Been on app for four hours

Payment won’t go through on multiple credit cards. Same cards work on Amazon, Nyka fashion, and Myntra

apple12@$

2 years ago

Response from developer

Please accept our sincere apology. We are very sorry to hear about your experience with us. Please share your details on support@fabindia.net and we will get this resolved quickly.

Smooth shopping

Compartmentalised merchandise helps a lot in making the right choice in a short time. Smooth payment option, hassle free payment and on date delivery make it easier to enjoy shopping in a relaxed mood.

Ghosebari

2 years ago

Response from developer

Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high. It's rewarding to know that you were satisfied with our service. Happy Shopping!

Never updated with true stock levels

Sometimes the payments don’t go through, the stock levels aren’t accurate. Not a vety good app for a premium store. Could be so much better and seamless in transactions

ushijade

2 years ago

Response from developer

Please accept our sincere apology. We are very sorry to hear about your experience with us. Please share the screenshot of the error and your contact details on support@fabindia.net to get this resolved quickly.

Different coloured products received

Every time I order online I receive a garments which are of different Colors. I tried each time to place a call or mail and share the same. But repetitive dissatisfaction each time inspire of sharing the same in call and through my mails. This is another trial order as to go and buy from the city is a pain for us. The store is located 49 kms away from our home. This is the only reason I keep buying online but Iam not happy bout it.

Hjkkkkfhkl

2 years ago

Response from developer

Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at support@fabindia.net and we promise to get this resolved quickly.

Great app!

Excellent app easy to use

Hare Krishna ram

2 years ago

Response from developer

Thank you so much for taking the time to leave us feedback. We’re thrilled to hear you enjoyed your experience. Happy shopping!

All the defective products sold online

This review is not specifically for the app but it's for the products that they are selling online. I ended up returning 4 out of 8 products that I had ordered. It is clear that Fab India is following unfair practices since all the returnes products were having defect, even wrong product were sent to me. Even the app does not have any place to review the product and give feedback. There is no feature for customer support for purchased items and no visibility of how the returns will work. Absolutely unexpected experience something from Fab India.

Rucha Hedaoo

2 years ago

Response from developer

Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at support@fabindia.net and we promise to get this resolved quickly.

Great app better store!

I first visited Fabindia store in India like ten years ago. Just discovered the app. Great brand and good prices!

dcver

2 years ago

Response from developer

Thank you so much for taking the time to leave us feedback. We’re thrilled to hear you enjoyed your experience. Happy shopping!

Fraudulent site

Please don’t use this site. I had ₹7550 debited without any order while I was trying to make an online payment.
There is no customer service on Sundays. They leave you hanging dry after they make fraudulent transactions. They suddenly turn into a government organisation. While all the rest of shopping sites have customer service available on Sundays considering maximum transactions are made on weekends.
The worst site I have shopped on.
Please don’t shop on this site. I only wish my money gets returned.

Rash4e

2 years ago

Response from developer

Please accept our sincere apology. We are very sorry to hear about your experience with us. Please share the screenshot of the transaction on support@fabindia.net and we promise to get this resolved.

Pathetic Service

Don’t bother to use this app or even their website. Their delivery and logistics service is broken and pathetic. Fabindia should stick to retail outlets, they don’t have the know how to enter service deliveries for online orders. Many products are broken, many product’s inventory is not updated so they cancel your order delivery after 3 weeks!, quality checks are not complete. Will stay away from Fab India.

Result: A broken e-commerce business and a highly dissatisfied customer.

Yossarian3

2 years ago

Response from developer

Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at support@fabindia.net and we promise to get this resolved.

"Review: FabIndia's Poor Customer Service and Order Processing"

FabIndia is a company that often takes a long time to process orders placed through their app. They don't give updates or send SMS notifications about the status of your order. You might have to call their customer care multiple times to remind them about your order. Sometimes they say they'll check if the product is available in their warehouse after you've already paid. It can be frustrating because you might not receive all the products you ordered, and sometimes they cancel items without telling you. Overall, it seems like they're not very organized or efficient.

Anit Arora

2 years ago

Response from developer

Dear Anit Arora, Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at support@fabindia.net and we promise to get this resolved quickly.

Horrible app& desktop

Horrible app & desktop. Not user friendly. Their links don’t recognize the user’s touch. It’s just an inconvenience. Can’t shop here anymore.

SaraSyal

3 years ago

Response from developer

Hi, We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at support@fabindia.net to help us assist you in resolving the concern.

Fabindia Fabulous

I am amazed to see low ratings for Fabindia, considering the wonderful quality and range of what it offers. Over the years, I’ve found so many things there that were just perfect for my taste. Perhaps what the low ratings are focussed on is not the store itself but the online shopping experience.

I myself have run into occasional trouble, including being unable to use my longtime account to purchase curtains just a few days ago. But when I called customer service, they figured out that my account needed to be refreshed — for whatever reason — and once that was done, all was fine.

P. Kirby

3 years ago

Response from developer

Thank you so much for taking the time to leave us feedback. We’re thrilled to hear you enjoyed your experience. Happy shopping!

Absolute worst app

This app has so many issues. But the major one is data storage which is the most basic thing any app or it’s team behind it should take care. All my order history and wish list has been deleted numerous number of times. My old registered number from which I placed so many orders during 2020 Covid times shows to be not registered now. And every time I try to register or login with same or different mobile number , it again manages to log me out within a day or two. I mean the brand is affecting its business in this manner. I had such a long wish list which I fully intended to purchase. But now they way this app keeps deleting my data , I just don’t have any time or energy to keep a track of it. Never seen such useless app from such a reputed brand. And it’s funny how the team manages to bring even more crappy updates one after the other only to make it even worse. As a developer myself i can totally tell this app is just a lazy piece of work by its team.

Tanz2112

3 years ago

Response from developer

Dear Tanz, We are sorry that you faced an issue. Could you please share your contact details with us on support@fabindia.net so that we can get in touch with you and resolve the issue.

Not a stable app

Your app has so many issues that it’s a hassle for us to buy via an app.
Navigation glitches, filter etc. The most problematic amongst all these were data storage!!!
All my data was not just deleted when you did migration but numbers were swapped between addresses n a deleted no (deleted at ur end) was linked to my current displayed address which was not showing on UI..
I went through a lot of hassle to get my goods delivered n that too it was a totally a diff item (bottom of a set). And on top of that, your customer service executive person wrote to me that product is matching n can be seen on the CCTV camera so closing the complaint. Finally, I get it done n the next person saw the issue n accepted n took the return but I deleted the app

p8v

3 years ago

Response from developer

Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. We'd like to understand the issue and help you with it. Kindly share your details at support@fabindia.net and we promise to get this resolved quickly.

Refurbished app

Your app is by far the worst app I have come across. It is like ordering by pulling teeth out. Where do I begin? You removed everything I had kept in my wishlist barely a day ago. I have to log in EVERY TIME I open the app. I gave a new address for delivery today, your app made it the “default” address, and still chose the old address for delivery once the payment was made. Who on earth made this app? Bunch of kindergarteners? Disgusting app and absolutely pathetic experience. For all the cost you are increasing of your products, try to apply some of that to improving your app, make a new one perhaps, because this one is useless, absolutely useless.

E C.

3 years ago

Response from developer

Dear EC, We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at support@fabindia.net for further assistance.

Glitch

The app has glitches , it’s too tedious to order and scroll, if you open an image you can go back without exiting the app and re opening it. The address change would not happen on multiple tries. Eventually had to log on to the website to transact. Order placed did not arrive, no revert from support email on checking, for over ten days, till a random SMS popped stating some refund , which could not be tracked either ..

Nehra1218

3 years ago

Response from developer

Dear Nehra, We are sorry that you feel this way. Please do share the screenshot of the error page along with your order id with your contact details at support@fabindia.net and our team will reach out to you at the earliest.

This App is really bad

Fabindia is one of your favourite brands for ethnic wear and home products. This app though is extremely pathetic. Takes tonnes of time to load, even though if your internet speed is over 600mbps. The UI is bad, doesn’t have a back option. If you are checking out a product after applying filters and you want to come back to the filtered product list, that is not possible. You will start your search all over again.
Please invest in technology, take feedback from the users, look at your your competitors app and then build a new one.

Arin_Das