FallCall App — Alert Failure and Unresponsive Support
Response from developer
Hi CG1682 - Thanks for reaching out, but our app is not “FallCall” — you may have contacted the wrong company. Our solution automatically detects falls, and we assist thousands of satisfied customers. We typically respond to all enquiries within 6 to 24 hours. In addition to email, we also phone and SMS customers to ensure they receive our communications and support. If you are already our customer, please check your spam or junk folder in case our email was filtered, and your missed calls. Contact us at support@mymedicwatch.com and we are always happy to help. Thank you MMW team
Good idea however...
Response from developer
Hi Neenamay, Our algorithm interprets movements from the watch’s sensors when worn, so unlikely an automatic alert from our algorithm and likely an issue with your settings. Please email us at support@mymedicwatch.com and we will be more than happy to help you with your settings to get you up and running properly! Best regards, My Medic Watch team

