This official fan app provides comprehensive access to SM Entertainment artists' schedules, concert features like light device syncing and digital stamp collection, and exclusive AR content. It also includes a video player for merchandise content and an integrated shop for official merchandise.
What We Love
- π Good for artist schedules and news
- β€οΈ Supports various artists and groups
- β¨ Useful for lightstick updates
- β Convenient for accessing MVs and photos
- π― App exists for SM fans
Room to Improve
- π Frequent crashes and freezes
- β Login and registration issues
- β οΈ Lightstick connection problems
- π« App not opening or loading
- π Constant update prompts without update available
- π Poor performance and lagging
- β Inconsistent schedule updates
- π£οΈ Unresponsive customer support
- π« Some features not working (e.g., color change, AR)
- π Network errors and connectivity issues
- π± Incompatibility with certain devices/OS versions
- πΈ Unexpected charges or payment issues
- π« Content not optimized for certain devices
- π Issues with terms and conditions acceptance
- π« App not available in certain regions (e.g., China)
- πͺ² Bugs in firmware updates
- β Lost account data or stamps
- β Difficulty finding specific content (e.g., solos)
- π« Website redirects for purchases
- β Issues with email verification codes
- π Poor user interface and navigation
- π« Lack of certain features (e.g., forget password, dark mode)
- β Inconsistent language display
- π« Unresolved issues with specific lightstick versions
- π Negative sentiment towards SM Entertainment itself
