Way better than Uber and Lyft
As a customer we want the best the prices and fareryder has just that.
Lie after lie
I wanted to like this app, I was an ad for it and reached out to see if they were available on NYC. They told me they were, I then asked if they had any promo codes for new users and they said no, there was one wildly available on their social media, first red flag. I then downloaded the app and tried to use it, but it gave me an error message saying no drivers around. So I figured I’d try the next day, same issue, so I reached out to support and they said not was a known issue and they were working on it. Sure new company no problem. A few days later the issue was still there, I had reached out to their support but they are close to zero help. After a week of it never working I reached out again, frustrated and they told me they turned off the service in NYC. Clearly they lied to me to get me to download the app, add to their user base and give them my credit card info.
TLDR: company lies about where the app work just to get you to download it, terrible customer support, would not recommend anyone use.
TLDR: company lies about where the app work just to get you to download it, terrible customer support, would not recommend anyone use.
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💜💜💜🎟
The drivers are very professional and on time and the rates are fair every time I need a ride across townI never hesitate to book a ride thank you guys
Excellent service!!
Love using empower! Awesome service, reliable drivers.. they are the real deal! Don’t wait - sign up!
Impossible to remove your data from this app
There is no place to delete your info on this app. Serious privacy issues if you ever decide to remove this application. And forget costumer service. Never got a reply. Beware
Need more drivers and better customer service
I was intrigued by this app because it’s local but my ride was 20mins late, causing me to be late to work, never showed up, was in Capital Heights meanwhile I was in Hyattsville, and after canceling my ride they kept my money and tip?!? That’s $20 for a ride I never even saw compared to uber $10 and guaranteed refund + ride credits. Y’all are going to have to improve if you’re going to be in a competitive business.
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Great app, works perfectly
10/10
FUBU
Can’t wait until y’all hit NYC!!
Why go live if they’re not ready?
I was thrilled to support a black-owned app. It let me book a ride and charged me before telling me it’s not even available in my city. Tried to contact support for a refund but it’s not even set up yet so I lost the money.
🖤🖤🖤🖤🖤
I signed up and shared to ALL of my friends! Can’t wait until you’re in the Miami area. When I travel I will be using this app so hopefully you’ll be in the areas I travel to! Very user friendly app!
Looks amazing!
I want to sign up but it is currently not available in Los Angeles, I hope it will soon be available!
I wish it was in more places!
Best ride service in the App Store, I wish there were more cars in my area!
FOR US BY US
So happy to have an alternative to Uber and Lyft. The interface is clean and easy to work. I am so excited to see you guys start servicing more areas. I love knowing that i’m supporting us directly, and helping the environment at the same time!!
My one suggestion: Make a “pay it forward” option to help cover emergency rides to shelters/medical facilities for those at risk.
Awesome job guys. Your community applauds you.
My one suggestion: Make a “pay it forward” option to help cover emergency rides to shelters/medical facilities for those at risk.
Awesome job guys. Your community applauds you.
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New York needs you!
We need this in NY, Brooklyn specifically ASAPPP!!!
Bring it to New York
They need this in New York
Love the idea just that ....
Needs to come to the NYC area
Atlanta
Patiently awaiting service in Atlanta!
Supporting a Black Owned Business &Need to Expand
I’m already loving the app, but too bad they’re not in New York. Hopefully ar some point, they expand to New York so people can start using it. It’s Good to see there’s a Black Owned version of Uber/Lyft💯
Amazing
I am so happy I was put on to this app.
Love this brand
It’s about time we got some better alternatives than Uber and Lyft
