FastHorse Express User Reviews

Top reviews

NM

Fake

Illegal activities

They all are doing illegal activities, yong is a manager of them. He is taking 20 % commission and provide pay in cash. Their another manager is scott, who is taking 28 % commission and provide pay in cash. Sometime they don’t provide salary of their employees. Because they can’t make complain, as they need a work. These all Chinese managers are looting people and taking just commissions. They won’t give money after work.
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BAD

If I could rate lower than a one, I would. Five days ago, the app informed me it would be delivered. The person who had “picked up my parcel and was intending on delivering it” said he could not find the address, ONLY 20 minutes after saying he picked up my package. We live More than 40 minutes away from the warehouse that this parcel was imported to. Today, the app said that another person had picked it up. We were told this at 7:15am. It is now 1:02pm. Where is our package? Whoever came up with this dumbass Uber-eats business, really needs to rethink about what they have created, and why they have scored such low reviews. Every single one of your customers have said that these delivery people are rude and lazy; half of them not even attempting to deliver their package, which is terrible and unprofessional. If my parcel doesn’t arrive between today and tomorrow, or I will come and get it myself❤️
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NM

I had finished all the process of documentation. But i am not receiving and delivery order in the app. Can any one help on this.

诈骗公司

Fake company only charged you sign up fee, no business operation !!!

Very bad

very bad
experience

Worst

Worst

How to take a order

Hi, I had download the app and get through all the requirement and my application is now ready to use but I’m not able to take orders so can you please help me to taking an order because my app don’t show taking order related facility? Thank you.

Waiting for orther since last 2 months

I am waiting for the order since last 2 months and I haven’t got any orders yet.

How contact support

There is no information on how to contact the support team to get the account activated. I have been waiting for 2 months

Scam

This app is a scam. I have tried to make an account on it and apply for police check through it, but they turned out to be scam. The intercheck Australia office closes long ago and they don't respond to calls and emails. The money i paid got wasted

Useless app and service

As far as Australia goes this service has the worst reviews and a zillion of dissatisfied customers. Useless app from a useless service provider.

Slow and dodgey

Firstly, I have nothing against the people that normally deliver my products. I always get my products from Fast Horse. My annoyance with this company is the lack of transparency with communication as I always seem to get a automated message whenever I try to contact their customer support service. God knows that number they provided on their website website even works.

I get very annoyed when ever my parcel has arrived earlier than the estimated arrival date, normally if it was with companies such as Australia Post or any other courier, they would always deliver before the estimated dates. Once the parcel has arrived, they will deliver it to my house the next day. However for Fast Horse, it seems that they would purposely wait until the estimated arrival time to deliver parcel, despite the fact that it has arrived 3 to 4 days ago. This courier decides to keep it for days on end which makes customers like me and also concerned that you just never know that the drivers might never deliver the product that we buy online.

I’ve heard a lot of horror stories from this courier so it makes me concerned that why would you guys purposely wait until the estimated delivery date to deliver product if it has arrived in the airport a couple of days early than the estimated delivery? Please do better because unfortunately a very popular online Chinese store always seems to use you guys as their cheapest alternative for free shipping.
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Delivery

I have started fast hours since last 15 day but i m not getting any single delivery it’s totally useless

not happy

My logistic providers changed from aus post to fast horse and my orders have been coming in very delayed and out of the time frame. I’ve contacted the app many times but nothing was done

Warehouse staff

Very rude and unprofessional behaviour of staff to drivers.

Warning

Not sure how these people are allowed to operate in Australia! Packages gets lost ,dishonest responds and zero accountability. Check their reviews on google products reviews Australia

給想入職的人參考

App設計不良
1.客戶住址錯了,然後你正常配送算你的錯。
2.GPS定位錯了,你送了也是你的錯。
3.符合規定的投送,包裹被偷了也是你的錯。
以上都會成為你被扣錢的理由。

收入方面
招聘時侯說30-35,上工後大概在32左右。
一天配送包裹80-110件之間,時長大約5.6小時。
給單看後台臉色(華人平台通病)。

結論
送過Amazon Flex就會覺得X馬🐎WTF

诈骗App,

我不知道他们怎么可以做这个App的,完全没有所谓的送快递,骗子

DO NOT work here

1. Extremely poor and non existent communication!!

2. Unprofessional staff that talk to you in a non professional way.

3. Asked where is my pay on the app, and was ignored by all staff. Don’t waste your time with this company.