Slow
It takes a long time to get service. I don't have this problem with other delivery apps, but I wanna support local stuff.
Better than any other service in my area
Food usually arrives quickly and still hot. I’m single and have found that other delivery services put larger orders ahead of mine because the tip is more substantial even though I usually tip at least 20%. So far, that has never happened with Favor. I cancelled all the other delivery services.
Charged me more more and tried to tell me I’m wrong
I ordered food even had a discount for 50% off, and the order subtotal and everything was normal and the entire price with tip was $25, but then randomly I get charged $36 and so jm charged for both things and the $25 was refunded, when I contacted support they told me the actual subtotal was $36 with delivery fee etc, but I remember for a fact that it wasn’t because I say and remember the price being $20 with the coupon, and they tried so hard to tell me I was wrong just so they could get more money. Actually dumb system and not even worth it.
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Having to use the web version cause the app interface isnt good
The fact i have to go to the web version just to update my delivery instructions is crazy. You really oughtta fix that.
So many fees!
Fees galore, and takes forever to speak with someone in customer service. Only has select stores and select items. I only use it when I have to and when you have enough saved up.
