Fazoli's Rewards User Reviews

Customer Experience

Positive experience69.2% of reviews
Neutral11.5% of reviews
Negative experience19.4% of reviews

~ Based on 227 written reviews from the US App Store.

What users say

Is Fazoli's Rewards Safe?

Fazoli's Rewards appears safe based on user ratings. AppsHunter Safety Score for Fazoli's Rewards is 96/100.

This assessment is based on 45,082 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
2.6% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 43,714 App Store ratings for Fazoli's Rewards.

Is Fazoli's Rewards Legit?

Fazoli's Rewards appears to be a legitimate app. AppsHunter Legitimacy Score for Fazoli's Rewards is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless App

When the app cannot locate a store when you put the exact address in, it’s useless. When you can’t select a store to create an order, and you already know where the store is, the app is useless. When you have points and want to use the app, it’s useless.

Had another great meal with great service.

We love to eat at this Fazoli’s about 20 miles from our house and possibly the only one in North Carolina. Long may it stay open.

Poor UI

UI sucks. Couldn’t even get logged in.

Food

Great & Delicious

False advertisement

Poor it says order an adult meal and get a kids spaghetti free. I ordered a fettuccine Alfredo with extra sauce and then it told me that the kids meal wasn’t free to me. That’s false advertisement.

No Sauce

Ordered loaded fettuccine a half an hour before close. Had no sauce

Fresh and fast

The food is delicious and you never have to wait long

Needs help

The lady with the accent bless her heart. She’s basically doing everything.

First time at a Fazoli’s in a long time

Got the baked spaghetti with meatballs. Breadsticks were great too. Andrew was wonderful. He made sure we had plenty of breadsticks

Supper

Vicki

Great Food!

It’s great to have Fazoli’s back in Tallahassee!! Amazing food and awesome customer service!!

Dine In

We love seeing Asher in the dining room. He always greets us with a smile.

Excellent Customer Service

So let’s start by saying I was skeptic of going to a fast food Italian restaurant, but after receiving some of the best service I’ve ever gotten anywhere and excellent food this place is a definite game changer for my wife and I

Johna, little older lady was one of the most amazing employees I’ve dealt with probably anywhere. She made it such a pleasure to talk to - I could talk to her all day, great food great company and conversation !!

JOHNA is the best !! I hope she sees this, I’ve never tipped at a fast food place- But she got 10 bucks from me for a well deserved tip ❤️
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Awwwwsome foood

Always fresh and hot so delicious!!🫢

My love for Fazolis I’ll always exist.

Fazolis is literally my favorite Italian place

Welcome back to Tallahassee!

We’re so glad that Fazoli’sopened in Tallahassee again after being gone for decades. Very good food and very good prices and a very good atmosphere. Glad you’re back, Fazoli’s!

Always good

I enjoy your breadsticks more than olive gardens

Fantastic Staff

Never have I ever seen any staff here who isn’t friendly and working hard. They seem to enjoy their jobs! KUDOS!!!

Bug - Signing in with Apple ID

When signing up with my Apple ID through the latest version of the IOS app (I forgot I already had an account), if my phone # was previously registered, I’m unable to proceed. I can’t return to the main page to select a different method as there is no “Back” option, nor can I proceed with my phone number due to it already being registered. I had to delete and reinstall the app.

Love the pasta carbonara though!
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Rewards

I have lost all of my reward points and no one in the restaurant knows how to fix it