Please update for iPhone Duo.
Thank you.
App not updated for iPhone Duo
App not updated for iPhone Duo and looks awful— please fix
Requires tracking
The app constantly pops reminders/ notifications to always allow tracking of my movement and won’t let me use the app without enabling always-on location tracking. I can’t think of an above-board reason that the app would need that kind of data. It’s a good product otherwise. Also the terms of use are obscenely long. They aren’t protecting your dog - they’re out for your data.
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Company and its products are scammy
The tracker itself works about the same as most trackers. They offered a free trial but it actually costs $13 to cancel and a $100 restocking fee for late return (which they can say they didn’t get it in time). Also they jack their monthly fees up after you get one. Avoid and go with tractive or someone who has predatory business practices
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Fi comfort level
Since our family has had fi collars it gives us some comfort level. When we go to different locations fi could help us find our dogs if something happens. You’re an app away.
Complete rip off
This product doesn’t work, customer service is non-existent, and their user agreement was written by a very slimy lawyer. DO NOT BUY AN FI COLlAR.
Battery won’t charge
I have called and emailed no one will help me. I’m going to cancel my subscription that I’ve had for a couple years and go to another company. My dog means the world to me and I’m sickened that this company could care less
Cat tracker Fi mini
My cat, Indie, escaped my yard despite having the Cat Fence-in. She spent about 10 hours in one of my neighbor’s yards visiting his chickens. I could see where she was but could not climb the fence to get her. Finally, at about 9:45p, I saw from the Fi mini that she had moved to the front yards. I threw on some clothes and grabbed a flashlight and went after her. After crawling around my neighbors’s bushes I finally grabbed her. We frequently get foxes and coyotes in my area. Thank god I could track her!
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Found My Dog
My dog got loose with the dog sitter, was able to use search party feature to share his location and she was able to find him! Worth it for that alone!
Awful
App disconnects from collar, signs you out, then asks for 2step verification but doesn’t send you the code.
Fi Not?
Really enjoy the information and the data. Why not at the price?
Rip
We love Fi it has helped us stop our dog from leaving the property it is worth every penny
It’s disappointing because it has some significant flaws
Outside Time maps that are saved in the timeline don’t come close to matching the actual path my cat took as shown by the location history or screenshots of the paths that our cat took when returning home. If the developers want to contact me, I can share screenshots and maybe this can be fixed. My phone has lots of unused storage so the amount of data stored shouldn’t be an obstacle to getting decent records of his travels.
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Always done what I need flawlessly
I’ve got three dogs, all very obedient. One of them though, is completely deaf. And she’s not the kind of dog to run off, but she’s extremely nosey and loves just rummaging through things. Couple times she just wandered off the property, never more than a handful of houses away. But I’m 5-6 houses away from the main loop of a large neighborhood just outside Orlando, moderate levels of traffic.
I was walking two of my dogs one time and I came back to the front door wide open and the deaf girl (Yue), was gone. She can get just about anything open, including round door knobs by turning it with her whole mouth, so who knows if she got it open or if didn’t latch entirely.
One of the most common causes of deaths in deaf dogs is wandering into roads and getting hit, so I’m panicking and trying to pull out my phone. As soon as I saw on app that she went left down the other residential street instead of main road, I immediately knew she was okay, and was likely just in someone’s bushes a couple houses down. Get maybe 5-6 properties down, and see her just casually sitting in someone’s front yard watching a son and dad throw a football.
But tonight, was the first time I really needed all the major GPS features. We had a long day of traveling, get home at 3 am, I just open the door and let them out of the truck, and the deaf dog runs straight into next door neighbors bushes immediately after re-entry and completing landing. But then she sees lights moving down wall from headlights way down the road, and runs between w couple houses and my pit follows. By the time I got around I can’t see Yue at all and my pit, Lily, is kinda waiting for me and kinda wanting to figure out what Yue is doing. Half listening half trying to stick with Yue.
Next thing I know, I can’t see either of them. Main road two houses down, pond to my left, abandoned golf course with coyotes in the abandoned golf course that’s to my back.
I’ve never seen Yue even try to go into the main road or across it, and she hasnt run off in 3 years at this point outside the one instance watching football.
Open up the app, it says that they not only crossed the main road in front of me, but then went down a block and took the next left, and they’re almost a whole 2 blocks down that direction at this point.
Didn’t even think it was right, there’s no way they’ve done that far, it’s been less than 3 mins probably, that can’t be right. Realize I need truck, run back to house, where Xena, my oldest, is sitting on the front porch waiting for me, and I knew she would be. So glad I was able to trust that she’d stay there.
Let her in, jumped in truck and just went down two blocks from main road, passed them and then came down road they’re on, trying to catch them head on.
Had the lost function and lost light enabled, and I can see it’s pinpointing it more, clearly the pin was more detailed than normal mode, but I still couldn’t believe they made it that far that quickly. Pull up to stop sign, Lily is right there to my right, and I see Yue is going through driveway next door…..rummaging through their bushes. As soon as Yue turned and saw me, she just ran straight back to me immediately like it never happened 😅
She’s very nosey and curious, but after a long and stressful day for all of us, she went 10x’s further than before, or than I would have imagined her going. It’s a very abnormal thing for both of them, and I couldn’t believe they got that far. And Lily would have never done that on her own. So I never really expected to need the lost function like that. I only had it because I can’t call Yue vocally and felt like it was just a good idea to have, not because of their typical behavior.
Having Fi made something extremely stressful and momentarily terrifying, easy to resolve, with impressive accuracy, and very quickly. I appreciate the quality of the features of these collars so much. Without them, this evening could have gone many other ways. Most probably would have ended very differently. Especially after tonight, I can only recommend you try it. Even if you think you don’t need it.
*sorry, I can’t comment on anything without giving the entire context for some reason. If you read all that, I’m impressed*
I was walking two of my dogs one time and I came back to the front door wide open and the deaf girl (Yue), was gone. She can get just about anything open, including round door knobs by turning it with her whole mouth, so who knows if she got it open or if didn’t latch entirely.
One of the most common causes of deaths in deaf dogs is wandering into roads and getting hit, so I’m panicking and trying to pull out my phone. As soon as I saw on app that she went left down the other residential street instead of main road, I immediately knew she was okay, and was likely just in someone’s bushes a couple houses down. Get maybe 5-6 properties down, and see her just casually sitting in someone’s front yard watching a son and dad throw a football.
But tonight, was the first time I really needed all the major GPS features. We had a long day of traveling, get home at 3 am, I just open the door and let them out of the truck, and the deaf dog runs straight into next door neighbors bushes immediately after re-entry and completing landing. But then she sees lights moving down wall from headlights way down the road, and runs between w couple houses and my pit follows. By the time I got around I can’t see Yue at all and my pit, Lily, is kinda waiting for me and kinda wanting to figure out what Yue is doing. Half listening half trying to stick with Yue.
Next thing I know, I can’t see either of them. Main road two houses down, pond to my left, abandoned golf course with coyotes in the abandoned golf course that’s to my back.
I’ve never seen Yue even try to go into the main road or across it, and she hasnt run off in 3 years at this point outside the one instance watching football.
Open up the app, it says that they not only crossed the main road in front of me, but then went down a block and took the next left, and they’re almost a whole 2 blocks down that direction at this point.
Didn’t even think it was right, there’s no way they’ve done that far, it’s been less than 3 mins probably, that can’t be right. Realize I need truck, run back to house, where Xena, my oldest, is sitting on the front porch waiting for me, and I knew she would be. So glad I was able to trust that she’d stay there.
Let her in, jumped in truck and just went down two blocks from main road, passed them and then came down road they’re on, trying to catch them head on.
Had the lost function and lost light enabled, and I can see it’s pinpointing it more, clearly the pin was more detailed than normal mode, but I still couldn’t believe they made it that far that quickly. Pull up to stop sign, Lily is right there to my right, and I see Yue is going through driveway next door…..rummaging through their bushes. As soon as Yue turned and saw me, she just ran straight back to me immediately like it never happened 😅
She’s very nosey and curious, but after a long and stressful day for all of us, she went 10x’s further than before, or than I would have imagined her going. It’s a very abnormal thing for both of them, and I couldn’t believe they got that far. And Lily would have never done that on her own. So I never really expected to need the lost function like that. I only had it because I can’t call Yue vocally and felt like it was just a good idea to have, not because of their typical behavior.
Having Fi made something extremely stressful and momentarily terrifying, easy to resolve, with impressive accuracy, and very quickly. I appreciate the quality of the features of these collars so much. Without them, this evening could have gone many other ways. Most probably would have ended very differently. Especially after tonight, I can only recommend you try it. Even if you think you don’t need it.
*sorry, I can’t comment on anything without giving the entire context for some reason. If you read all that, I’m impressed*
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FI
Great tracker long lasting charge
Horrible app. Don’t buy
App forces you to allow permanent gps access or it will refuse to open. Not the collar gps. Your phone’s gps. You can’t select “while using”.
I would be totally fine if the app puts a warning that says “hey, if you don’t share your phone’s location permanently the battery or your device will last significantly less!”.
But no. They force that choice upon you.
Also, the app forces you to give them a credit card to subscribe, even if you have a year of free membership through your purchase.
Finally, the app forces you to participate in the social / tracking / etc. They’re not optional. They force you to give them a picture of your dog!!!, tell you breed, age, weight…
I wanted a simple gps collar. Got this load of data grabbing crapware instead.
It’s being returned.
I would be totally fine if the app puts a warning that says “hey, if you don’t share your phone’s location permanently the battery or your device will last significantly less!”.
But no. They force that choice upon you.
Also, the app forces you to give them a credit card to subscribe, even if you have a year of free membership through your purchase.
Finally, the app forces you to participate in the social / tracking / etc. They’re not optional. They force you to give them a picture of your dog!!!, tell you breed, age, weight…
I wanted a simple gps collar. Got this load of data grabbing crapware instead.
It’s being returned.
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I must have for a Dutch Shepherd
Peace of mind
Mediocre at best
The collar works most of the time as advertised. However the company makes it nearly impossible to cancel or change the service. It doesn’t really work if you have a dog sitter even with a safe zone setup. Also always requires location service on the phone drains the battery unnecessarily.
Location freezes in the street outside my house.
Bad locations at the end of walks location freezes in the street in front of my house, just surprising!
🚨Please bring back SMS!🚨
I will preface this with we have really loved this app for the past year and has been so helpful finding our dog at times. The one thing I don’t like about it, and it is a big one for me - is when my dog has left his safe zone, the app no longer sends me an SMS to notify me. I had created a contact for that number and set it to a notification sound that I knew as the official “Fozzie has left the yard” sound and also had it titled with red emojis so the text message would stand out. Now I just get a regular push notification that isn’t differentiated from other push notifications. Please bring it back for the safety of dogs! I only see it if I happen to be on my phone at the time of him leaving the yard. Otherwise, I have always loved this app and would give it 5 stars if it hadn’t lost a very important feature to me and my dog.
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