Fi Reviews: Is It Legit?

Customer Experience

Positive experience37.9% of reviews
Neutral12.2% of reviews
Negative experience49.9% of reviews

~ Based on 649 written reviews from the US App Store.

What users say about Fi

Is Fi Safe?

Fi - GPS Dog Tracker appears safe based on user ratings. AppsHunter Safety Score for Fi is 93/100.

This assessment is based on 41,720 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.2% of ratings point to a safe experience
2.7% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 41,508 App Store ratings for Fi.

Is Fi Legit?

Fi - GPS Dog Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Fi is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Found My Dog

My dog got loose with the dog sitter, was able to use search party feature to share his location and she was able to find him! Worth it for that alone!

Awful

App disconnects from collar, signs you out, then asks for 2step verification but doesn’t send you the code.

Fi Not?

Really enjoy the information and the data. Why not at the price?

Rip

We love Fi it has helped us stop our dog from leaving the property it is worth every penny

It’s disappointing because it has some significant flaws

Outside Time maps that are saved in the timeline don’t come close to matching the actual path my cat took as shown by the location history or screenshots of the paths that our cat took when returning home. If the developers want to contact me, I can share screenshots and maybe this can be fixed. My phone has lots of unused storage so the amount of data stored shouldn’t be an obstacle to getting decent records of his travels.
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Always done what I need flawlessly

I’ve got three dogs, all very obedient. One of them though, is completely deaf. And she’s not the kind of dog to run off, but she’s extremely nosey and loves just rummaging through things. Couple times she just wandered off the property, never more than a handful of houses away. But I’m 5-6 houses away from the main loop of a large neighborhood just outside Orlando, moderate levels of traffic.

I was walking two of my dogs one time and I came back to the front door wide open and the deaf girl (Yue), was gone. She can get just about anything open, including round door knobs by turning it with her whole mouth, so who knows if she got it open or if didn’t latch entirely.

One of the most common causes of deaths in deaf dogs is wandering into roads and getting hit, so I’m panicking and trying to pull out my phone. As soon as I saw on app that she went left down the other residential street instead of main road, I immediately knew she was okay, and was likely just in someone’s bushes a couple houses down. Get maybe 5-6 properties down, and see her just casually sitting in someone’s front yard watching a son and dad throw a football.

But tonight, was the first time I really needed all the major GPS features. We had a long day of traveling, get home at 3 am, I just open the door and let them out of the truck, and the deaf dog runs straight into next door neighbors bushes immediately after re-entry and completing landing. But then she sees lights moving down wall from headlights way down the road, and runs between w couple houses and my pit follows. By the time I got around I can’t see Yue at all and my pit, Lily, is kinda waiting for me and kinda wanting to figure out what Yue is doing. Half listening half trying to stick with Yue.

Next thing I know, I can’t see either of them. Main road two houses down, pond to my left, abandoned golf course with coyotes in the abandoned golf course that’s to my back.

I’ve never seen Yue even try to go into the main road or across it, and she hasnt run off in 3 years at this point outside the one instance watching football.

Open up the app, it says that they not only crossed the main road in front of me, but then went down a block and took the next left, and they’re almost a whole 2 blocks down that direction at this point.

Didn’t even think it was right, there’s no way they’ve done that far, it’s been less than 3 mins probably, that can’t be right. Realize I need truck, run back to house, where Xena, my oldest, is sitting on the front porch waiting for me, and I knew she would be. So glad I was able to trust that she’d stay there.

Let her in, jumped in truck and just went down two blocks from main road, passed them and then came down road they’re on, trying to catch them head on.

Had the lost function and lost light enabled, and I can see it’s pinpointing it more, clearly the pin was more detailed than normal mode, but I still couldn’t believe they made it that far that quickly. Pull up to stop sign, Lily is right there to my right, and I see Yue is going through driveway next door…..rummaging through their bushes. As soon as Yue turned and saw me, she just ran straight back to me immediately like it never happened 😅

She’s very nosey and curious, but after a long and stressful day for all of us, she went 10x’s further than before, or than I would have imagined her going. It’s a very abnormal thing for both of them, and I couldn’t believe they got that far. And Lily would have never done that on her own. So I never really expected to need the lost function like that. I only had it because I can’t call Yue vocally and felt like it was just a good idea to have, not because of their typical behavior.

Having Fi made something extremely stressful and momentarily terrifying, easy to resolve, with impressive accuracy, and very quickly. I appreciate the quality of the features of these collars so much. Without them, this evening could have gone many other ways. Most probably would have ended very differently. Especially after tonight, I can only recommend you try it. Even if you think you don’t need it.

*sorry, I can’t comment on anything without giving the entire context for some reason. If you read all that, I’m impressed*
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FI

Great tracker long lasting charge

Horrible app. Don’t buy

App forces you to allow permanent gps access or it will refuse to open. Not the collar gps. Your phone’s gps. You can’t select “while using”.

I would be totally fine if the app puts a warning that says “hey, if you don’t share your phone’s location permanently the battery or your device will last significantly less!”.
But no. They force that choice upon you.


Also, the app forces you to give them a credit card to subscribe, even if you have a year of free membership through your purchase.

Finally, the app forces you to participate in the social / tracking / etc. They’re not optional. They force you to give them a picture of your dog!!!, tell you breed, age, weight…

I wanted a simple gps collar. Got this load of data grabbing crapware instead.

It’s being returned.
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I must have for a Dutch Shepherd

Peace of mind

Mediocre at best

The collar works most of the time as advertised. However the company makes it nearly impossible to cancel or change the service. It doesn’t really work if you have a dog sitter even with a safe zone setup. Also always requires location service on the phone drains the battery unnecessarily.

Location freezes in the street outside my house.

Bad locations at the end of walks location freezes in the street in front of my house, just surprising!

🚨Please bring back SMS!🚨

I will preface this with we have really loved this app for the past year and has been so helpful finding our dog at times. The one thing I don’t like about it, and it is a big one for me - is when my dog has left his safe zone, the app no longer sends me an SMS to notify me. I had created a contact for that number and set it to a notification sound that I knew as the official “Fozzie has left the yard” sound and also had it titled with red emojis so the text message would stand out. Now I just get a regular push notification that isn’t differentiated from other push notifications. Please bring it back for the safety of dogs! I only see it if I happen to be on my phone at the time of him leaving the yard. Otherwise, I have always loved this app and would give it 5 stars if it hadn’t lost a very important feature to me and my dog.
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Unnecessary data sharing

Forces you to share location it won’t let you use the app. What’s the point of this garbage. And it spams notifications to keep the app open, turn Bluetooth on, etc.

Useful, but incredibly annoying

I have this app so I can help track my girlfriend’s dog if it gets lost or runs away. I don’t walk the dog myself and only occasionally open the app, so it is set to only use location services while the app is open to save my phone’s battery. My app use is for monitoring only.

Honestly, the app is pretty good at what it does but it loses a couple of stars for the annoyance factor — the app refuses to do anything when launched unless you first go to your settings and set location services to always on… (and then of course I need to manually set it back again later…). and even when you aren’t using the app it nags you daily to turn location services to always on.

Maybe that kind of constant nagging and restrictive behavior is needed for users who want a better track of their dog walks, but for anyone else it’s *really* intrusive and annoying. The app really needs to be fixed to only recommend always on when actually using the app, and IMHO, no app should EVER require you to set it always on for any reason.
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Dog walk not posting

My wife took our dog for a walk without her phone and did not record the walk? Why?

Love the mini

Perfect for our little Chihuahua! We luv it 💖

Requires knowing your location at all times

This application will require you to turn on location services and grant them permission to track YOUR location all of the time.

The application’s job is to keep track of my dog, not to monetize my personal movements.

I’m profoundly offended that they felt it was appropriate for their application to track me everywhere I go 24 hours a day

Even when I turn the permissions off, I can’t open the app again without granting them unrestricted cracking of me again
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I love it

Amazing product and amazing app

Horrible app. Don’t buy

App forces you to allow permanent gps access or it will refuse to open. Not the collar gps. Your phone’s gps. You can’t select “while using”.

Also, the app forces you to give them a credit card to subscribe, even if you have a year of free membership through your purchase.

Finally, the app forces you to participate in the social / tracking / etc. They’re not optional. They force you to give them a picture of your dog!!!, tell you breed, age, weight…

I wanted a simple gps collar. Got this load of data grabbing crapware instead.

It’s being returned.
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Privacy Invasion

App and collar doesn’t work unless full and unfettered location access is given. This is NOT how the app/service operated at signup. And, now it will not allow me to cancel. Cancelling the CC associated with the account. Stay away from this service, there are other far better options.