Fidelity Health® Reviews: Is It Legit?

Customer Experience

Positive experience54.1% of reviews
Neutral3.6% of reviews
Negative experience42.3% of reviews

~ Based on 196 written reviews from the US App Store.

What users say about Fidelity Health®

Is Fidelity Health® Safe?

Fidelity Health® appears safe based on user ratings. AppsHunter Safety Score for Fidelity Health® is 98/100.

This assessment is based on 27,728 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.2% of ratings point to a safe experience
1.1% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 27,464 App Store ratings for Fidelity Health®.

Is Fidelity Health® Legit?

Fidelity Health® appears to be a legitimate app. AppsHunter Legitimacy Score for Fidelity Health® is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mostly great!

The convenience is wonderful, but it isn’t easy to link to my bank account.

Not working

Not working to add Dollar amount in field for reimbursement. Also displays wrong amount when added to receipt. Need to use webpage instead.

Can’t reimburse or pay anymore

Pretty much useless if I can’t use it to reimburse myself or
pay bills. Used to be great but not now

Mz Morris

5 stars Fidelity

No longer for individual HSA

Was told by Fidelity HSA support this app was changed a few months ago to support netbenefits/employer based HSA accounts only. Fidelity removed support for individual HSA accounts from this app and I was directed to the regular Fidelity app instead. I will be switching HSA providers because most of the Fidelity HSA functions in Health aren’t in that app and the website buries them.
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Does not let me login

Cannot login, app just says login to net benefits. Used to be a great app too bad it no longer works.

User friendly

This app shows my HSA balances and recent transactions right on the home screen, and it is easy to make contributions from linked accounts. It is simple and intuitive.

Easy.

Very easy to use.

Not for individual accounts

This app used to work for individual accounts, but no longer: it has to be a workplace hsa.

Disappointed that features have been removed in a new version.

Meh

The app has a transaction history and an account total, but for at least the last 6 months there is a section that says, “We can’t access some of your activity right now. Please refresh or check back later.” I believe that used to have a total of the “contributions.”

Awesome for tracking health expenses

Not sure why it doesn’t let you move receipts and transfer at the same time anymore, but other than that still good app for tracking health expenses for families

Great service

Making money $$!

Account access

Very easy to use

Can't login

I'm in the same purgatory as others who are being directed to use Netbenefits. Several calls to support. They seem unaware of the problem and pretty clueless about the app. While you can use website to do what is needed, the app workflow is much superior.

Consistently fails to load claim info

The app has an extremely low success rate loading my claim information. Success is about once every two or three months. It makes tracking and paying bills impossible.

The app has had this problem on and off for the entire duration of its existence. Someone has badly failed at their job.

Awesome App!

App has an attractive, modern interface. Easy to use and navigate. Love the streamlined experience for reimbursements and receipt records!

Easy Reimbursement

I recently started using my HSA funds, and it’s very easy to pay with a credit card then reimburse yourself after. You can add a picture of the receipt if desired. I like the ability to document it.

So easy

Thank you for making it so much easier to snap a quick picture of my receipt and completely label it in so many categories for my tax records!

Not working

App doesn’t let me login. Says to login to netbenefits. Can’t access my saved receipts.

Health App

Easier access