Easy
Very easy intuitive app to use, have never had a problem!
Stopped working
The app was fine until August 26th. A new version was published after which authentication always fails while continuing to work in the Fidelity app
Easy to Use APP
I JUST USE THE FIDELITY HEALTH APP AND MADE IT SO EASY FOR ME TO REIMBURSE MYSELF FOR AN OUT-OF-POCKET EXPENSE AS I WAS PAYING FOR MY VISION BENEFITS. THIS WAS FANTASTIC THANK YOU SO MUCH.
Version 2.39.12 is not working either
Update is not working on my iPhone iOS 26.6.1. I have not been able to access my HSA account through the app since the last two updates. Please fix this.
Declined Almost Everywhere
The reason I use this app so much (which functions well) is because I have to request paper check reimbursements for so many HSA eligible items and locations (sunscreen, pedialyte, dermatologist office??!). Ridiculous they overuse technology that results in more effort for users.
Version 2.38.25 is not working
I’m not able to access my account to save receipts. Please correct this issue.
So far so good
So far I like it … However I’m having trouble with the card actually working at the medical office and pharmacy
Not able to log in
Error message says it can’t access my account(using my Fidelity.con credentials), asks me to log into NetBenefits - I don’t even have a netbenefits account now and my Fidelity HSA is self funded, why should I download the NetBenefits app and try login from there?
Update broke
With the recent update I can no longer login to the app with my Fidelity login (which works fine if Fidelity web) the app just says account not found use netbenefits
Beloved app is broken
Latest update made it impossible for me to log in. It says “We can’t access your account” and encourages me to log in via the NetBenefits site, where I can’t save medical receipts. Please fix it, thanks!
Sooo easy to use!
They make reimbursements so easy and user friendly! Highly recommend if you have a Fidelity HSA
Netbenefits?
With this latest update, all of a sudden it says it cant find a netbenefits account. I’m retired and this shouldn’t be looking for that.
HSA
Love this app.. easy to navigate and a very user friendly interface
Easy and simple
This is the best kind of app. Easy, simple, not a lot of extra fluff.
User friendly
Easy to file and reimburse. Straightforward.
Simple app
Really helps organize and track HSA expenses
Stopped working
I’d been trying to access this app since last week but it kept saying “we couldn’t access your information right now”. I hope this issue will be fixed soon.
Makes it easy
Easy to reimburse yourself for related expenses and also saves receipts for you after you reimburse yourself. All in all a good user experience
Can’t upload receipts
Every time I try to upload a receipt, I get a message “Something went wrong. Please try again.” Same problem for years. I’ve even uninstalled and reinstalled the app.
My experience
Love it make it real easy to understand