Worst App
My goodness, I do not like this app at all. It’s not fast or user friendly. You have to sign in 10 times before it lets you get in. Every other sign it it says your password is incorrect and forces you to change it! I really dread having to go on the app for ANYTHING. Please fix asap!
Gghjjfhy
Response from developer
Sorry to hear you had issues with the app. If it continues please contact our Customer Service department and we will be happy to review.
Wish I’d read other reviews 1st
I’m using the card but reluctantly since I paid both sets of fees.. program fee to activate and again after it is activated another 75 out of the limit I did get. seems like that’d been in the first few at almost 100 bucks. Going to have to cut it up once I pay it
Uunhappyuser#247
Response from developer
All Terms and Conditions of the account are disclosed during the application process. Please contact our Customer Service team and we would be happy to review your account with you.
What is wrong
My online account is telling me I’m not a member and I have been doing business for 3 years
$$GPop
Response from developer
Please contact our Customer Service department and we will be happy to review the issue with you.
Terrible company
Don’t get this card! I got this card because I was in a Credit repair program and it was suggested to me unbeknownst to the Credit repair company that this company has ridiculous fees. They charge you $99 when you sign up then that same month they’ll charge your card another hundred dollars for Service fees. My credit limit was only $300 to begin with.
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MMnp1845
Response from developer
Sorry to hear you are not happy with the account. All Terms and Conditions are clearly stated on the website prior to signing up for the card. Please contact our Customer Service team and we will be happy to review those with you.
Find another card
I am unhappy with the first access card. I received the card in March finally after waiting 15 days even after I paid for expedited card processing that was red flag number one. I used my card in retail stores and the grocery store, once I was almost at my limit I paid off my balance just to show a good payment history. The first payment was processed from one of my debit cards. When I used the card and made a second payment first access restricted my account and said they were making sure it wasn’t fraudulent payments what a joke I used the same card that I made the first payment with. When I called customer service gives me the runaround and tells me to submit my Bank statements showing the payments even though it said processed in my first access app. I sent them the March statement and the April transaction history and was told I needed to wait a month before they can unrestrict my account because they needed a statement for April news flash we are still in the month of April. In short I closed my account and will find a better company. Thumbs down first access.
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Y5yep 521
Response from developer
Sorry to hear you are having issues with your account and had to close the account.
