Liars/Fraudsters to steal your money
Liars/Fraudsters to steal your money! You get all the way to the screen to pay the fee and well the first time I forgot to unlock my debit card so the payment would go through. After my congratulations I was approved & did all that it said I was denied!! I’m angry. The pdf of why I was denied was blank. And I went back through unlocking my debit card and try again to pay the $95 fee, I was still denied (thinking that was the reason the first time). Once again the pdf to download didn’t download it was blank. I believe everyone here. Scammers! I locked my card again and froze my credit report again. I’m going to need to get a new bank card. Do not let them scam you like they did the rest of us.
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Response from developer
Please contact the number on the website and we will be happy to send you a copy of the letter to show why you were denied. Thank you.
Horrible App
I have never had so many issues trying to log into an app!!
It doesn’t save my password, it takes forever for the sms code come… to reset your password you have to put in the entire card number it’s just a hassle!
There’s no reason it should be this hard to log into an app.
DO BETTER!
It doesn’t save my password, it takes forever for the sms code come… to reset your password you have to put in the entire card number it’s just a hassle!
There’s no reason it should be this hard to log into an app.
DO BETTER!
Payment processing issues
I made a payment and I received a receipt from total and through cash app but for some reason it didn’t post on my account and I call customer service and they couldn’t find that payment I made. They refused to look into it they just kept asking for another payment
Okay card, high fees, app doesn’t work
In all honesty, the card isn’t THAT bad, it’s the fees and waiting period after paying with a debit card which really grinds my gears along with the app being non functional, developers pls fix. I hate going online to pay or having to call…
There is NO customer service
I received my card and activated it. Then I can’t use it because the phone system says that the card is not activated! BS! When I called the customer service number, they say that they can’t activate it without sending me a passcode. BS! I tell them no they can’t send me anything. I state I want to speak to a MANAGER and am told they don’t have one. Call centers are supposed to have MANAGEMENT available from the time it opens until the time it closes! I will just pay the card and put it away and not use it. WORSE CARD EVER!!!!!
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Response from developer
There is a process set up to send a code for all codes to ensure the safety of our Customer and their accounts. This is required before the call could be handled. The Managers may have been handling other situations at that time or in meetings and not available at that time.
