First Bank Digital Banking User Reviews

Customer Experience

Positive experience85.9% of reviews
Neutral4.1% of reviews
Negative experience10.1% of reviews

~ Based on 665 written reviews from the US App Store.

What users say

Is First Bank Digital Banking Safe?

First Bank Digital Banking appears safe based on user ratings. AppsHunter Safety Score for First Bank Digital Banking is 92/100.

This assessment is based on 6,339 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
2.9% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 6,339 App Store ratings for First Bank Digital Banking.

Is First Bank Digital Banking Legit?

First Bank Digital Banking appears to be a legitimate app. AppsHunter Legitimacy Score for First Bank Digital Banking is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

I use VPN so ease of access to my banking is important. This app and the touch opening makes opening and checking my balance very easy until recently: retrieval has not been consistent.

FIRST BANK

Top notch, handy and effective, easy to use, first thing I do each day to check on the security of my accounts. Really I could not expect better.

Very friendly

This bank feels like a small town bank were you see the same friendly faces and always very helpful!

Gets the job done but needs improvement

While the app works for all of the needs of its customers, it could benefit from a significant overhaul to the user interface and the responsiveness.

1stBank of

I like that I can check my app to see what I am using my card on ..making sure it’s my chargers..

K Hammill

πŸ‘

Very nice

Acuracy

Love love love!

Easy to navigate, secure, and rarely down for maintenance! And the best part, if I have an issue-I am able to call my local branch during business hours and speaking immediately with a live person or after hours I can call the 800 number and get someone in a local call center that is always helpful!
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It takes too long for transactions to clear

Transaction

Hometown bank

I started banking with First Bank in Carthage NC when my Credit Union changed hands and I’m so glad I made a deposit which I thought was to my checking and I gave him my credit card by mistake and they made it a credit card payment and they called me afterwards to make sure. Of course I had given them the wrong card. I wanted to give him my debit card and they graciously changed it for me that service people a person called me and checked with me that doesn’t happen anymore, but it does at First Bank. Thank you.
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Dennis Jeffus

Five star

MailMan

Very easy to use

Great access!

Satisfied.

Simple yet effective

The app doesn’t have fancy settings but it does the job

Rate

Ok but too complicated

It’s Bank is The Best

Always awesome !!

Dc

Very easy to navigate and very fast responses

Happy Camper

Exceptional Service

Great App

Love this app. Makes banking so much easier 😁

New

Not sure on how to see savings, and credit card info yet