Good
Great
Excellent banking system!
Operation
needs a update
app is always malfunctioning
App is helpful
App is helpful
Buen banco
Excelente servicio
Best
The best bank in the world
#1
Best bank ever. Workers are great, they are knowledgeable, they will go the the extra mile to help you.
Worked before this yr
I’ve had the app for ten yrs… no complaints. now it doesn’t even work half the time??? Wtf. Fix it. Doesn’t let me login or do most the things I want!
Irritating app
I use this app to deposit checks and it has gotten increasingly more annoying. You have to take the picture like 20 times on each side before it will decide to accept it
Used to be better
After last update the ease of use and functionality have diminished.
Upgrade issues
Always had no problems with the app (and have been a customer since prior to the digital age), but after the upgrade in March, half the time the app works, half the time it doesn’t. There are times when I’m trying to do my online bill pay, but the option isn’t there. I’ve tried shutting down the app and restarting. I’ve restarted my phone and tied redownloading the app, but the error is apparently not on my end. Please fix. I do all my banking through the app & if it continues I may need to find another institution.
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New App
The new App is awful. It takes forever to log onto & logs you off in the middle of it. The notifications also will not clear. It has been the worst update
Annoyed
I can’t open my app without this pop-up asking to rate and review. I did it already! Super irritating!!
Deep sigh
But part of the app is seeing my balance, worst part of the app is seeing my balance. Very helpful with keeping tabs on bills and easy transfer to help kids when they are short or mess up their money.
Not loading, can’t check account
The app doesn’t work can’t check my bank account. It just sits there and spins.
Doesn’t work properly
The new update has some serious bugs that causes the app to continue to not launch and stay showing the loading screen.
Good not great
Good for the basics and essentials for sure. But I have trouble loading the app occasionally and it gets frustrating. Also, I’d like to get specific notifications but that’s not offered
Very slow
This app is very slow anytime I want to check my account it says there’s a problem loading my information and says come back another time. I will close out of the app and open it and there is still a problem. I do this multiple times and nothing changes and I’m not able to view my account and it is very frustrating.
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July 2026 update
Since latest update in July app loads, verifies login and hangs at gray screen. Cannot move forward.
There when I need ya
Simply
