Flagstar Mobile Banking User Reviews

Customer Experience

Positive experience20.4% of reviews
Neutral5.7% of reviews
Negative experience73.8% of reviews

~ Based on 279 written reviews from the US App Store.

What users say

Is Flagstar Mobile Banking Safe?

Flagstar Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Flagstar Mobile Banking is 94/100.

This assessment is based on 20,678 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
2.0% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 18,996 App Store ratings for Flagstar Mobile Banking.

Is Flagstar Mobile Banking Legit?

Flagstar Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Flagstar Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Notes

Note being able to make notes on transfers from account to account makes me want to leave the bank. Why you would take that Way is beyond me. How are we suppse to know what any transfer is for making dozens and dozens of transfers with no notes. Insane.

Great bank

Very professional and friendly and helpful staff. Have been a customer for over 25 years!

Constant

It asks me constantly to review it. I’ve already reviewed it. Quit asking!

Flagstar app

Can’t get into my account for weeks now!!

Constant Bugs and Pain in the Butt

Look, I mostly chose this bank because it's close by and it was once convenient. But now, the app doesn't work, logging on the website doesn't work, and now it's making me run in circles to get anything done. I just want to deposit a check.

GLITCHY

haven’t had luck logging in for months.

App Doesn’t Work

It used to work, but over past month it has stopped working on both my iPad and iPhone 16. I get an error message every time I try to login. Scared me, but I was able to use the website to login, and see that there were no account issues, so just appears to be an issue with the app.

Never works

Flagstar's app has consistently failed to worked over the years. I turn on Face ID every 2 logins because it stops working & my saved password never lets me log in. Half the time the instant balance doesn't work. It only lets me login if I type out my password each time. VERY inconvenient, & always lagging compared to all other banking apps
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Zelle not working

My Zelle is not working! Talked with banker. They refused to help me! Any help?

Inconsistent access

The app hasn’t allowed access due to flagstar issues. This happens every few weeks!! Poor design!

FIX IT

Nonstop issues with logging in with this stupid app! I have never in my life change my password so much because this stupid app and bank doesn’t recognize it. Go into a branch and they are even less helpful. I cannot wait to get my money out of this stupid establishment.

Rarely Works

This app works poorly, just like this bank. There is constant log in issues and just directs you to use the website instead. What a waste.

Banking

Love Flagstar

Flagstar Mobile Banking

I am very satisfied with this app thank you

Always Breaking

This app is terrible compared to other banks I’ve used. It’s always down for maintenance, anywhere from a couple hours to a couple days.

Slow and freezes constantly.

I don’t know what you all did to this app, but I can’t even do anything but check my balance because it won’t load. It used to be a great app, it used to run smoothly, no issues, and now it’s not loading anything.

Constant log-in issues

The positive reviews have got to be paid for. This app is terrible, if you use it you will constantly be having trouble logging in. Practically every other time you attempt to sign on you receive an error message telling you to call up Flagstar’s number if you can’t sign on. Additionally, I switched phone numbers and was unable to log in despite changing the number my account was registered with through the app, as it kept asking me to verify with the old number. When I tried to call up I was unable to get ahold of anyone as you have to use a number sent to your phone. If you don’t have that number, the automatic system doesn’t let you connect to a representative.
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Help appreciated

I successfully started a regular transfer of money to my grandson, thanks to the kindness help from Mr Uhl at your Ishpeming Flagstar Branch Bank. Thank you, Mr Uhl!

OMFG!!!!

I’m so irritated with this bank. Their atms don’t work half the time, and now the app is “Experiencing issues” everytime I try to login. But yet, when I log in on the website it works just fine!!! Wtf!!!!!! If I want access to my funds, nope can’t rely on the d*** app because it’s always giving me the “wE aRe CuRrEnTly eXpEriEnciNg iSsUes” error message everytime I log in -_- do not get a Flagstar account, go to advia if you want a reliable bank with a reliable app!!!! Jfc I legit hate the Flagstar app so much!!
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Internal transfer

Your app makes it very difficult to transfer money