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RoundPoint You Are Home

RoundPoint You Are Home

Securely manage your home loan

21K ratings
175 reviews
🔧 Utilities
💰 Finance
Free

Details

  • Released
  • Updated
  • November 1, 2023
  • August 19, 2026

Developer

RoundPoint Mortgage Servicing LLC
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About

Easily manage your mortgage from your phone. Access loan documents, set up payments, and update account information securely. Opt out of paper statements and monitor local property trends.

✓Secure loan document access
✓One-time and recurring payments
✓Account information updates
✓Personalized property value reporting
✓Opt out of paper statements
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What users say

Summarized from real user reviews of RoundPoint You Are Home. Based on 21K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to navigate
  • 🚀Convenient app
  • 👍User-friendly interface
  • 👍Seamless app
  • 👍Easy to use

Negative things

  • 🐛Buggy and unreliable
  • 🔑Frequent password issues
  • 💻Overly complicated website
  • 🤖Poor customer service
  • 🤯Frustrating experience
See all reviews

What's New in RoundPoint You Are Home

10.1.1

August 19, 2026

New features and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

The WORST

Literally the worst app ever!!! I don’t know what happened in the last year or so but EVERY MONTH I have to reset my password because the app says I have the wrong information!!! Even though I use the Face ID method. I’ve called once before but the problem still remains. I hate it here!!!!
Ms. Elliott253Ms. Elliott253

Terrible customer service!

Both the app and website are horribly broken, redundant and confusing. You will spend hours on the phone going from place to place only to be sent back to square one. The rabbit holes and dead ends are infuriating and will waste hours of your time. Want to speak with a human? Good luck! I only got a call back after reporting them to the BBB. Automated processes do not work, zero support and communication. If I could fire them, I would.
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pteeweepteewee

Doesn’t work

Doesn’t work
Nevada SierraNevada Sierra

Password issues

App makes me reset my password every month even with Face ID enable
rckrodriguezrckrodriguez

Awesome!!

personable, friendly just what I needed
HAPPY HAPPY HOME OWNER!!HAPPY HAPPY HOME OWNER!!
See 170 more reviews

User experience

🐞

Reported Bugs

3 issues

Website issues with password changes

Bug

App not allowing payments

Bug

Misapplying payments

Bug
✨

Requested Features

3 requests

Add loan calculator

Feature

Allow extra payments on auto-pay

Feature

Improve password management

Feature

FAQ

What can I do with the RoundPoint You Are Home app?

The app allows you to securely access your loan details, set up one-time or recurring payments, and update your account information. You can also access essential loan documents electronically and opt out of paper statements.

How do I set up payments through the app?

You can set up both one-time and recurring payments for your mortgage directly through the app. This provides a convenient way to ensure your payments are made on time.

Is the RoundPoint You Are Home app free to use?

Yes, the application is free to download and use. There are no charges associated with managing your loan details or making payments through the app.

What kind of reporting does the app offer?

The app provides personalized reporting that helps you monitor property values and trends in your local area. This feature can offer insights into your home's market performance.

Can I view my loan documents in the app?

Yes, the app offers secure, electronic access to your essential loan documents. You can access them whenever and wherever you need them, eliminating the need for physical copies.