Comparison

Shellpoint vs RoundPoint You Are Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Shellpoint

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

Highlights
  • View loan account details
  • Make one-time payments
  • Schedule recurring payments
  • Access statements and documents
  • View recent account activity
Features
Read full description

Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.

About

RoundPoint You Are Home

Easily manage your mortgage from your phone. Access loan documents, set up payments, and update account information securely. Opt out of paper statements and monitor local property trends.

Highlights
  • Secure loan document access
  • One-time and recurring payments
  • Account information updates
  • Personalized property value reporting
  • Opt out of paper statements
Read full description

Safely access your RoundPoint loan details, set up one-time or recurring payments, or update your account information—all from the palm of your hand. Our app is built to simplify and streamline your mortgage experience. Some additional benefits include: • Secure, electronic access to your essential loan documents when and where you need them. • Personalized reporting to monitor property values and trends near your area. • Elect to opt out of paper monthly statements and eliminate clutter. Download the RoundPoint Mortgage Servicing LLC Mobile App today! NMLS #18188 For more information, please visit: https://www.nmlsconsumeraccess.org RoundPoint Mortgage Servicing LLC (d/b/a RoundPoint in all states except Arizona & New York) To review our licensing details visit: https://www.roundpointmortgage.com/licensing

Screenshots

Shellpoint3 screens
RoundPoint You Are Home4 screens

Verdict

The call

Shellpoint and RoundPoint You Are Home both sit at 4.9 stars, but that hides the real split: 54% of Shellpoint's written reviews are positive against 34% of RoundPoint You Are Home's. Shellpoint also leads on update cadence (monthly vs every 3 months) and device support (3 vs 1). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Shellpoint against 4.8 for RoundPoint You Are Home. Both are backed by a comparable volume of ratings — 17K and 21K respectively. Written reviews are what separate them: 54% of Shellpoint's written reviews are positive against 34% of RoundPoint You Are Home's.

UpkeepUpdate frequency

Shellpoint ships an update monthly, RoundPoint You Are Home every 3 months. The most recent releases landed on October 18, 2026 and October 19, 2026 respectively.

Scorecard4 real differences · 6 level
Shellpoint versus RoundPoint You Are Home: the parameters behind the verdict, then further details
ParameterShellpointRoundPoint You Are Home
PriceFreeFree
Rating4.9 (17K ratings) — better4.8 (21K ratings)
Positive reviews54.5% of reviews — better34.3% of reviews
Number of ratings17K21K — better
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better17.0
Further details — not scored
Size73 MB206 MB
Age rating4+4+
DeveloperNewrez LLCRoundPoint Mortgage Servicing LLC

Customer experience

Shellpoint

All ratings17,141 ratings
Positive98.1%
Neutral1.2%
Negative0.7%
Written reviews101 reviews
Positive54.5%
Neutral5.0%
Negative40.6%

RoundPoint You Are Home

All ratings21,129 ratings
Positive95.3%
Neutral1.6%
Negative3.1%
Written reviews178 reviews
Positive34.3%
Neutral2.8%
Negative62.9%

User reviews

Shellpoint

From 17K App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Straightforward payment process
  • 👍 Convenient payment history
  • 👍 Smooth system
  • 👍 Easy payment service

Room to improve

  • 🐛 App crashes or doesn't load
  • 🐛 Outdated and clunky interface
  • 🐛 Slow performance
  • 🐛 Lack of modern features
  • 🐛 Unreliable customer service

RoundPoint You Are Home

From 21K App Store ratings

What we love

  • 👍 Easy to navigate
  • 🚀 Convenient app
  • 👍 User-friendly interface
  • 👍 Seamless app
  • 👍 Easy to use

Room to improve

  • 🐛 Buggy and unreliable
  • 🔑 Frequent password issues
  • 💻 Overly complicated website
  • 🤖 Poor customer service
  • 🤯 Frustrating experience

Bugs and requests

Shellpoint

Reported bugs

3 issues
  • Unable to access loan information
  • Keyboard not working in app
  • Login issues, unable to log in

Requested features

4 requests
  • Ability to set up and save multiple accounts
  • Push notifications for due dates
  • Clearer payment history breakdown
  • Partial payment option

RoundPoint You Are Home

Reported bugs

3 issues
  • Website issues with password changes
  • App not allowing payments
  • Misapplying payments

Requested features

3 requests
  • Add loan calculator
  • Allow extra payments on auto-pay
  • Improve password management

In-app purchases

None

Shellpoint

No in-app purchases

None

RoundPoint You Are Home

No in-app purchases

Questions

Is Shellpoint free?
Shellpoint is free to download, with no in-app purchases.
Is RoundPoint You Are Home free?
RoundPoint You Are Home is free to download, with no in-app purchases.
Which has better reviews, Shellpoint or RoundPoint You Are Home?
Shellpoint is rated higher. Shellpoint averages 4.9 out of 5 from 17K ratings, while RoundPoint You Are Home averages 4.8 from 21K ratings.
Do Shellpoint or RoundPoint You Are Home have ads?
Neither Shellpoint nor RoundPoint You Are Home shows ads.
Which is updated more often, Shellpoint or RoundPoint You Are Home?
Shellpoint ships an update monthly, and RoundPoint You Are Home every 3 months. Most recently, Shellpoint was updated on October 18, 2026 and RoundPoint You Are Home on October 19, 2026.

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