Comparison

My UWM Loan vs Shellpoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My UWM Loan

Manage your home loan conveniently online. View account details, access important documents, and make mortgage payments from anywhere. This app simplifies loan management with features like recurring payments and payment history tracking.

Highlights
  • Make mortgage payments
  • Set up recurring payments
  • View payment history
  • Check escrow balance
  • Access statements
  • Update contact information
Features
Read full description

MY UWM LOAN By United Wholesale Mortgage, LLC My UWM Loan is an easy and convenient way for borrowers to manage their UWM home loan online, anytime from anywhere. This app from United Wholesale Mortgage, LLC makes it easy to view account details and access important documents. Among other things, the mobile app allows you to: • Make mortgage payments • Set up recurring payments • View payment history and recent activity • Check escrow balance • Access statements • Update contact information With My UWM Loan downloaded on your mobile device, you can easily manage your home loan no matter where you are.

About

Shellpoint

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

Highlights
  • View loan account details
  • Make one-time payments
  • Schedule recurring payments
  • Access statements and documents
  • View recent account activity
Features
Read full description

Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.

Screenshots

My UWM Loan4 screens
Shellpoint3 screens

Verdict

The call

The clearest difference is review sentiment: Shellpoint at 55% against My UWM Loan's 12%. Shellpoint also leads on rating (4.9 vs 1.5) and ratings volume (17K vs 607). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shellpoint holds the better App Store score, 4.9 against 1.5. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 607, so its average is the more settled of the two. Written reviews point the same way: 12% of My UWM Loan's written reviews are positive against 55% of Shellpoint's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 20, 2026 and October 1, 2026 respectively.

Scorecard3 real differences · 7 level
My UWM Loan versus Shellpoint: the parameters behind the verdict, then further details
ParameterMy UWM LoanShellpoint
PriceFreeFree
Rating1.5 (607 ratings)4.9 (17K ratings) — better
Positive reviews11.8% of reviews55.0% of reviews — better
Number of ratings60717K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size16 MB73 MB
Age rating4+4+
DeveloperUnited Wholesale Mortgage, LLCNewrez LLC

Customer experience

My UWM Loan

All ratings607 ratings
Positive11.7%
Neutral2.0%
Negative86.3%
Written reviews136 reviews
Positive11.8%
Neutral5.9%
Negative82.4%

Shellpoint

All ratings17,141 ratings
Positive98.1%
Neutral1.2%
Negative0.7%
Written reviews100 reviews
Positive55.0%
Neutral5.0%
Negative40.0%

User reviews

My UWM Loan

From 607 App Store ratings

What we love

  • 🚀 Smooth and fast
  • 👍 User-friendly interface
  • 🔒 Secure login process
  • 💡 Helpful tools to manage loan

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔑 Difficult login process
  • 📵 App not working for many users
  • 🤖 Poor customer support
  • 💤 Lack of app functionality

Shellpoint

From 17K App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Straightforward payment process
  • 👍 Convenient payment history
  • 👍 Smooth system
  • 👍 Easy payment service

Room to improve

  • 🐛 App crashes or doesn't load
  • 🐛 Outdated and clunky interface
  • 🐛 Slow performance
  • 🐛 Lack of modern features
  • 🐛 Unreliable customer service

Bugs and requests

My UWM Loan

Reported bugs

4 issues
  • Recaptcha issues preventing login
  • App redirecting to blank screens
  • Inconsistent behavior across devices
  • Inability to access loan information

Requested features

4 requests
  • Biometric login support
  • Ability to save payment methods
  • Improved navigation and UI
  • Seamless integration with website

Shellpoint

Reported bugs

3 issues
  • Unable to access loan information
  • Keyboard not working in app
  • Login issues, unable to log in

Requested features

4 requests
  • Ability to set up and save multiple accounts
  • Push notifications for due dates
  • Clearer payment history breakdown
  • Partial payment option

In-app purchases

None

My UWM Loan

No in-app purchases

None

Shellpoint

No in-app purchases

Questions

Is My UWM Loan free?
My UWM Loan is free to download, with no in-app purchases.
Is Shellpoint free?
Shellpoint is free to download, with no in-app purchases.
Which has better reviews, My UWM Loan or Shellpoint?
Shellpoint is rated higher. My UWM Loan averages 1.5 out of 5 from 607 ratings, while Shellpoint averages 4.9 from 17K ratings.
Do My UWM Loan or Shellpoint have ads?
Neither My UWM Loan nor Shellpoint shows ads.
Which is updated more often, My UWM Loan or Shellpoint?
My UWM Loan ships an update monthly, and Shellpoint monthly. Most recently, My UWM Loan was updated on September 20, 2026 and Shellpoint on October 1, 2026.

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