My UWM Loan vs Shellpoint
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My UWM Loan
Manage your home loan conveniently online. View account details, access important documents, and make mortgage payments from anywhere. This app simplifies loan management with features like recurring payments and payment history tracking.
- Make mortgage payments
- Set up recurring payments
- View payment history
- Check escrow balance
- Access statements
- Update contact information
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MY UWM LOAN By United Wholesale Mortgage, LLC My UWM Loan is an easy and convenient way for borrowers to manage their UWM home loan online, anytime from anywhere. This app from United Wholesale Mortgage, LLC makes it easy to view account details and access important documents. Among other things, the mobile app allows you to: • Make mortgage payments • Set up recurring payments • View payment history and recent activity • Check escrow balance • Access statements • Update contact information With My UWM Loan downloaded on your mobile device, you can easily manage your home loan no matter where you are.
Shellpoint
Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.
- View loan account details
- Make one-time payments
- Schedule recurring payments
- Access statements and documents
- View recent account activity
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Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.
Screenshots
Verdict
The clearest difference is review sentiment: Shellpoint at 55% against My UWM Loan's 12%. Shellpoint also leads on rating (4.9 vs 1.5) and ratings volume (17K vs 607). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Shellpoint holds the better App Store score, 4.9 against 1.5. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 607, so its average is the more settled of the two. Written reviews point the same way: 12% of My UWM Loan's written reviews are positive against 55% of Shellpoint's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 20, 2026 and October 1, 2026 respectively.
| Parameter | My UWM Loan | Shellpoint |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (607 ratings) | 4.9 (17K ratings) — better |
| Positive reviews | 11.8% of reviews | 55.0% of reviews — better |
| Number of ratings | 607 | 17K — better |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 16 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | United Wholesale Mortgage, LLC | Newrez LLC |
Customer experience
My UWM Loan
Shellpoint
User reviews
My UWM Loan
From 607 App Store ratingsWhat we love
- 🚀 Smooth and fast
- 👍 User-friendly interface
- 🔒 Secure login process
- 💡 Helpful tools to manage loan
Room to improve
- 🐛 Frequent crashes and bugs
- 🔑 Difficult login process
- 📵 App not working for many users
- 🤖 Poor customer support
- 💤 Lack of app functionality
Shellpoint
From 17K App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service
Room to improve
- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service
Bugs and requests
My UWM Loan
Reported bugs
4 issues- Recaptcha issues preventing login
- App redirecting to blank screens
- Inconsistent behavior across devices
- Inability to access loan information
Requested features
4 requests- Biometric login support
- Ability to save payment methods
- Improved navigation and UI
- Seamless integration with website
Shellpoint
Reported bugs
3 issues- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in
Requested features
4 requests- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option
In-app purchases
My UWM Loan
No in-app purchases
Shellpoint
No in-app purchases
Questions
Is My UWM Loan free?
Is Shellpoint free?
Which has better reviews, My UWM Loan or Shellpoint?
Do My UWM Loan or Shellpoint have ads?
Which is updated more often, My UWM Loan or Shellpoint?
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