Comparison

Shellpoint vs Rushmore Servicing

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Shellpoint

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

Highlights
  • View loan account details
  • Make one-time payments
  • Schedule recurring payments
  • Access statements and documents
  • View recent account activity
Features
Read full description

Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.

About

Rushmore Servicing

Manage your mortgage conveniently from anywhere, 24/7. Make secure payments, set up AutoPay, and access important documents like statements and correspondence easily. Get on-demand assistance from mortgage experts when needed.

Highlights
  • Manage mortgage 24/7
  • Make secure payments
  • Set up AutoPay
  • Access statements
  • Contact mortgage experts
Read full description

Stress-Free Homeownership, at Your Fingertips. Keeping track of your mortgage with Rushmore Servicing is more convenient than ever. Make payments quickly, access your documents, or get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, we’ve made it easy to… • Manage your mortgage from anywhere, 24/7 • Handle the basics with ease—securely make payments or set up AutoPay • Access your statements & other correspondence when it’s convenient for you

Screenshots

Shellpoint3 screens
Rushmore Servicing4 screens

Verdict

The call

Shellpoint and Rushmore Servicing both sit at 4.9 stars, but that hides the real split: 55% of Shellpoint's written reviews are positive against 17% of Rushmore Servicing's. Shellpoint also leads on ratings volume (17K vs 273) and device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Shellpoint against 4.9 for Rushmore Servicing. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 273, so its average is the more settled of the two. Written reviews are what separate them: 55% of Shellpoint's written reviews are positive against 17% of Rushmore Servicing's.

UpkeepUpdate frequency

Shellpoint ships an update monthly, Rushmore Servicing every 2 months. The most recent releases landed on September 23, 2026 and July 6, 2026 respectively.

Scorecard3 real differences · 7 level
Shellpoint versus Rushmore Servicing: the parameters behind the verdict, then further details
ParameterShellpointRushmore Servicing
PriceFreeFree
Rating4.9 (17K ratings)4.9 (273 ratings)
Positive reviews55.0% of reviews — better16.7% of reviews
Number of ratings17K — better273
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better16.0
Further details — not scored
Size73 MB23 MB
Age rating4+4+
DeveloperNewrez LLCNationstar Mortgage Holdings Inc.

Customer experience

Shellpoint

All ratings17,141 ratings
Positive98.1%
Neutral1.2%
Negative0.7%
Written reviews100 reviews
Positive55.0%
Neutral5.0%
Negative40.0%

Rushmore Servicing

All ratings273 ratings
Positive98.2%
Neutral0.7%
Negative1.1%
Written reviews6 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

Bugs and requests

Shellpoint

Reported bugs

3 issues
  • Unable to access loan information
  • Keyboard not working in app
  • Login issues, unable to log in

Requested features

4 requests
  • Ability to set up and save multiple accounts
  • Push notifications for due dates
  • Clearer payment history breakdown
  • Partial payment option

Rushmore Servicing

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Shellpoint

No in-app purchases

None

Rushmore Servicing

No in-app purchases

Questions

Is Shellpoint free?
Shellpoint is free to download, with no in-app purchases.
Is Rushmore Servicing free?
Rushmore Servicing is free to download, with no in-app purchases.
Which has better reviews, Shellpoint or Rushmore Servicing?
Shellpoint and Rushmore Servicing are both rated 4.9 out of 5 on the App Store, from 17K and 273 ratings respectively.
Do Shellpoint or Rushmore Servicing have ads?
Neither Shellpoint nor Rushmore Servicing shows ads.
Which is updated more often, Shellpoint or Rushmore Servicing?
Shellpoint ships an update monthly, and Rushmore Servicing every 2 months. Most recently, Shellpoint was updated on September 23, 2026 and Rushmore Servicing on July 6, 2026.

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