My Flowers Shambles
I have ordered now twice from this app. The first for my wife’s birthday, I had to chase the flowers up as they were not delivered on time. The second yesterday, for a colleague who has just had a beautiful baby girl. The second bunch has not been delivered. I have messaged through the app chat and not received a response. I have messaged through the WhatsApp link on the app only to receive a message saying they have a new number. Sent the complaint to the new number but it’s not taking messages. Frustrated and angry don’t cover off my emotions. The flowers are not cheap unlike the service. Don’t use, find a local florist and go direct. Wish I could rate it zero!
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Response from developer
Hi there, we’re very sorry that we’ve let you down on two separate occasions. We understand how disappointing it must have been to deal with a late delivery the first time and then an undelivered order and communication issues the second time. This is not the experience we want our customers to have. Please reach us at ask@myflowers.delivery so we can look into your experience.
No updates
DO NOT BUY
Placed an order and didn’t get a confirmation email, payed for express shipping did not come in the time. Emailed multiple times, used the chat on the app and messaged on What’s app no response.
Placed an order and didn’t get a confirmation email, payed for express shipping did not come in the time. Emailed multiple times, used the chat on the app and messaged on What’s app no response.
Really Poor Service
Paid for a 9am - 12pm slot on our anniversary and it came 2pm the day after our anniversary and MISSING a balloon. I contacted them numerous times with little to no replies. BAD SERVICE!! STAY AWAY FROM THEM!!!
Scam company
Do not buy from. They sent me flowers a day late, and then refused to cancel my subscription unless I paid them 11£. Do not trust!!!
Fake reviews
Fake reviews, no delivery! Terrible. If you gotta pay, pay with a credit card that you can dispute the payment after their sham.
