Sainsbury's SmartShop

Sainsbury's SmartShop

Scan & Bag as You Go

378 ratings
343 reviews
Free

Details

  • Released
  • Updated
  • September 21, 2015
  • September 17, 2026

Features

Sainsbury's SmartShop screenshot #1 for iPhone
Sainsbury's SmartShop screenshot #2 for iPhone
Sainsbury's SmartShop screenshot #3 for iPhone
Sainsbury's SmartShop screenshot #4 for iPhone
Sainsbury's SmartShop screenshot #5 for iPhone
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About

Scan and bag groceries as you shop, keeping track of your total cost. Earn Nectar points and save offers. Pay quickly at dedicated checkouts or with Apple Pay.

Scan items as you shop
Bag items as you go
Track running total
Save offers
Earn Nectar points
Fast checkout
Apple Pay integration
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What users say

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+2

What's New in Sainsbury's SmartShop

3.43.0

September 17, 2026

SmartShop is moving into the Sainsbury's app. We've added a new information card to help you learn more about using SmartShop within the Sainsbury's app.

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User reviews

The worst app of all high streets

Really the worst. I have to spend so long just trying to log in when all others just know where I am by gps. The app takes gps data so it knows which store I am at yet forces me to scan a qr code - it is the worst designed app of all the supermarkets in the uk

Slooooow

Slow and variable performance. Sometimes cannot find the item. Even when using Sainsburys in store WiFi

The perfect shopping app

Easy to use, straightforward, does exactly what you need when shopping at Sainsbury's.

So obviously Sainsbury's are 'replacing' it with something far more complicated, less easy to navigate, and without the shopping list feature.

Apparently that's progress.

Booooooooooo, Sainsbury's! Booooooooooo!
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Makes shopping easier

Makes my shopping trips really convenient. Don’t have to worry about the scanning thingies all having been taken and it works well even if I don’t have any cell service. It’s really nice to see each item’s price as I scan so I can see if it fits within my budget.

Today was rubbish…

Usually use the scanner which on the whole I haven’t had many issues with. Today, tried 2 hand sets, neither would unlock my nectar offers, despite allowing them on the app first. Resorted to using my phone for the 1st time which I really didn’t like as I usually have my phone tucked away & don’t need to connect to the store’s WiFi to enable me to use the app with poor quality network signal. I also prefer the fact you can put the scanner in the cradle on the trolley to enable hands free shopping.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

App fails to recognize Nectar card and account

Bug

Inconsistent scanning performance across devices

Bug

Basket issues like duplicate items and missing items

Bug

Checkout process not working in some stores

Bug

Requested Features

4 requests

Allow payment with gift cards and Nectar points

Feature

Improve integration between shopping list and basket

Feature

Add option to permanently skip onboarding instructions

Feature

Provide in-app receipts and transaction history

Feature

FAQ

What does the Sainsbury's SmartShop app do?

The app allows you to scan items as you put them in your basket, bag them as you go, and track your running total. This streamlines the shopping process, enabling quicker checkout at dedicated SmartShop checkouts or via Apple Pay.

How can I earn Nectar points with SmartShop?

You can earn Nectar points by scanning your Nectar card when registering for the app. Ensure you are a Digital Nectar customer and have opted in to offers on the Nectar app to view them within SmartShop. You may need to sign back in if inactive for 14 days.

Is the Sainsbury's SmartShop app free to use?

Yes, the SmartShop app is free to download and use. You can connect to the service using your mobile data or the free in-store WiFi where available.

Where can I use the SmartShop app?

You can use the SmartShop app in participating Sainsbury's stores. To check if your local store has SmartShop facilities, you can use the 'Find a SmartShop store' button within the app or visit the Sainsbury's website and apply the 'SmartShop' filter.

How do I pay when using the SmartShop app?

You can pay quickly at one of the dedicated SmartShop checkouts. Alternatively, you can pay directly through the app using Apple Pay. Note that SmartShop checkouts are not available in mobile pay stores.