Unable to setup
Completely fed up with the app. It would appear after several months they’ve not yet ironed out the 34009 error on set up rendering it useless no matter what I do. Using iPhone 15 pro max and version 3.39.1
Heading to Waitrose instead
Have been using smart shop for a lot of years. Today, it was as if I was a total stranger. It said scan my nectar card( which I no longer carry as I have ( had) smart shop. So I have voted with my feet.
Glitchy
When it works, it’s fab.
Sadly, despite having internet connection it glitches and stops adding things and says there is no internet connection (bars are seen). It times out and wipes an entire shop leaving you to rescan everything that you’ve already bagged.
Today was a total gem, I had scanned, it was buffering and when it loaded I checked the last 3 items. I thought yep they all scanned and then when at the checkout I got a random check one of the items hadn’t scanned.
Meaning a rescan of the entire shop.
I wish supermarkets would go back to the way they were before.
Sadly, despite having internet connection it glitches and stops adding things and says there is no internet connection (bars are seen). It times out and wipes an entire shop leaving you to rescan everything that you’ve already bagged.
Today was a total gem, I had scanned, it was buffering and when it loaded I checked the last 3 items. I thought yep they all scanned and then when at the checkout I got a random check one of the items hadn’t scanned.
Meaning a rescan of the entire shop.
I wish supermarkets would go back to the way they were before.
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Reduced items.
Unable to remove reduced items from your basket.
Rubbish signal
Everytime I go to local store I have to reload the smart shop app. If the WiFi is working then the smart shop is very slow to load, many times the WiFi isn’t working and local store is in poor mobile signal area.
