Not helpful when trying to book flights
When I try to book a flight using a credit card. It says I do not have enough
Miles and goes to error. Really frustrating and not the quality I expect!
Miles and goes to error. Really frustrating and not the quality I expect!
Smooth and easy
Excellent for the first time I’ve used this.
Fix the app
Cumbersome and just plain stupid to use
Skybucks hurdle
Loop - keeps prompting for Skybuck rather than default to card
Smooth transactions but a few glitches at times
I always use this app to book my flights. Love it! Wish they can allow users to use whatever skybucks they have
Extremely slow
Very very slow and continuously freezes on you had to do my reservation 3 times and each time my reffered seat became unavailable only because I had selected on the previous attempt please improve your app
A Frozen Disaster
I’ve tried using the app for booking and managing flights, and it’s hands down the worst travel app I’ve encountered. It freezes up a staggering 99% of the time… whether you’re searching for flights, checking in, or just trying to view your itinerary. Desperately needs a full update to fix these constant crashes and lag spikes.
For context, South African Airways (SAA) has a nearly identical app design, and theirs runs flawlessly without a single hitch. It’s baffling how FlyAirlink can’t match that basic reliability. Overall, this app is a frustrating time waster that makes travel planning feel like a chore. 1/5 stars… stick to the website if you can.
For context, South African Airways (SAA) has a nearly identical app design, and theirs runs flawlessly without a single hitch. It’s baffling how FlyAirlink can’t match that basic reliability. Overall, this app is a frustrating time waster that makes travel planning feel like a chore. 1/5 stars… stick to the website if you can.
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User Friendly
This App needs serious work done to it to make it more user friendly and simpler to use. I would take a look at Flysafair’s app and learn a few tips. Having the opinion of paying via OZWO would improve this app immensely.
Sloooow startup
The app still takes an awful long time to initiate before one is able to use it. I have raised this before (maybe a year ago) - when will this be fixed?
Clunky and hard to use
This app is not user friendly, it often bugs out and makes it impossible to check in online, no ability to check historic flights or bookings, not possible to suspend a booking to a ”wallet”
Great potential, poor execution.
No way of know which type of fare is available…plain, variable, etc… until they show you the final price.
Regards to picking seats, it’s not clear that you have to scroll right to make it to the next flight.
Hard to go back and make changes and correct mistakes without starting over.
As you proceed through the selection process, it’s not clear that you are choosing based on only one person, even though you have said you are booking for two. That doesn’t come through until you see the final price.
Your message about luggage is not clear. Is that about checked baggage or carry-on?
And it would be nice if you had a pound conversion for Americans
Regards to picking seats, it’s not clear that you have to scroll right to make it to the next flight.
Hard to go back and make changes and correct mistakes without starting over.
As you proceed through the selection process, it’s not clear that you are choosing based on only one person, even though you have said you are booking for two. That doesn’t come through until you see the final price.
Your message about luggage is not clear. Is that about checked baggage or carry-on?
And it would be nice if you had a pound conversion for Americans
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Confirmation issues
I have experienced the app freezing after i have reserved the dates and added card details and nothing happens. It then says that the session needs to be started again and then when i reload my dates, the prices have gone up. This app is costing me money
Good stuff
Functional with all the info you need (just wish it carried your Skybucks Loyalty number as once you’re in the app booking, you can’t get to it).
App was working great before, but is useless now.
Before I was able to add my trips in advance and seamlessly do my online check-ins with automatic allocation of my skybucks. Ok, the fact that it wouldn’t remember my Skybucks membership number was annoying, but not too serious. Now however, because I book through a corporate travel agency, I am blocked from even adding my trip to the app which means that the app practically lost all its use and value for me. They just as well discontinue it as far as I am concerned.
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Skybucks
The app is easy enough to use, but it never saves personal details which is a pain to have to re-enter if one is a frequent flier, the skybucks reward system is unstable I have done way more flights than what have been logged and I’m unable to claim these, so as much as I rate the airlink flying service I don’t rate the airlink back end service.
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FROZEN
Could the developers please check why it is almost impossible to log into the app. It is frozen every time I try to open the app. Besides that, the app is good and I’ll increase my rating as soon as that issue has been fixed.
Terrible App
This is perhaps the worse travel app. A traveler wants to be able to travel with confidence that they can connect with the airline. The check in portion is slow and rejects you. The Add a trip part doesn’t recognize your last name. It’s terrible. I been in Zambia on vacation trying to check in for a flight to the USA for hours and this app is useless. I found useless coming and now even returning it is useless. My recommendation: don’t use the app, fly another airline. You will have confidence in your flight.
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Airlink App
Airlink app does not remember details even if you click save details. Also the Skybuck log-in is simply useless. Asking to sign in with secondary verification but then even struggles to log in or remember details
Disappointing App
My favourite airline however this app is pointless. Never save your information. Can’t pick up flights purchased on discovery or through an agent. Serves zero purpose
Great airline. Terrible App
I love Airlink and use them all the time. Their website is great however the app is awful. Among many other things is that doesn’t hold a login session and impossible to switch between paying between air miles & c/cars. Not worth downloading.
