Easy to use!
Love the mobile interface.
Cannot view receipt
Cannot view receipt, button shows nothing.
I wish you could give it 0 stars
The only thing that works on this awful app is logging in, even that it sketchy most of the time.
Trying to select the date of the invoice or selecting other options rarely work because you get kicked out or have your selection overturned. Filing a claim is a huge mess!
Trying to select the date of the invoice or selecting other options rarely work because you get kicked out or have your selection overturned. Filing a claim is a huge mess!
Login doesn’t work since days
When trying to login the app asks one to update the app, but I‘m on the latest version. Even deinstalling and reinstalling the app didn’t solve the problem.
Update 25.8.
Login works now, but claim submission fails. 3 attempts, 25min and endless spinning wheels… please fix it, team🙏
Update 25.8.
Login works now, but claim submission fails. 3 attempts, 25min and endless spinning wheels… please fix it, team🙏
Clunky App overly aggressive expense audits
The app is very clunky having to go through many forms of authentication and menus just to do simple tasks. The audit of expenses is extremely aggressive on money that’s already allocated to me and a reoccurring charge that should be an obvious review they constantly reject it. Very frustrating not recommended
Show more
Terrible service
This is a really bad cumbersome experience. Asks for a million things for claims. Lots of time wasted back and forth
Super high friction
They have people who doesn’t think on the other end approving or disapprove reimbursement.
Everything takes multiple tries. Super high effort. Plz get a better qa and ops team. Thx
Everything takes multiple tries. Super high effort. Plz get a better qa and ops team. Thx
Login broken
You need to login every time you open the app. In addition, the support doesn’t think you’re logged in even if you are!
Bug fixes keep breaking log in
Feels like every other time they do a bug fix update to the app they break the log in.
Times out submitting claims
Claims submissions are completely broken.
Unusable
App has been broken for months making it impossible to login
Login rarely works
I usually have to do my Forma claims on a desktop because logging in through the Forma app is broken frequently.
Can’t login
I’ve tried several times to get the “magic link” sent to my email address and I never receive it. I’ve checked junk and it’s not there. Thought it was because my work blocks some emails so I tried using my personal address and didn’t work there either.
Can’t login
Not able to login - they force you to upload a profile pic and there are technical issues with that
Can’t even create
Cant even create an email to get my benefits from my company ??? Help ??
Constantly Logged Out
I am tired of getting logged out over and over again.
Convenient, but not
Once your in the app is good, but having to constantly log back in is ridiculous in this day in age. Security is important, but this is a benefits spending account, not a bank, so just tone it down.
The automated ai customer service agent is garbage and will ask you to login no matter how many times you do.
The automated ai customer service agent is garbage and will ask you to login no matter how many times you do.
Show more
Still Not able to login via SSO
The sso login stopped working this month. After the version upgrade that supposed to fix the issue, it just changed to a different error.
I can’t login
What a stupid app. Correct password but saying Incorrect credentials. Trash app
Login Not Working w/ App
The app is good enough when it’s working however, a recent update has basically made it impossible to login to the service with it. Have to use the website now on my PC. Contact the support was told the app doesn’t work with no expectation given about when it would work. That’s been several days ago now.
Show more
