DONT USE
I used the app because it popped up as the preferred way to order. It charged me $30 more than what the order actually costed at the restaurant. Now the restaurant is trying to get my money back that is terrible business by this app!
Order not ready
The order was not even started when I arrived at the restaurant. Very frustrating when I am trying to get there and back on my lunch break.
I understand that this may not be a fair criticism of the app itself, but the app does not allow feedback for individual restaurants.
I understand that this may not be a fair criticism of the app itself, but the app does not allow feedback for individual restaurants.
Terrible app
Setting up an account is like pulling teeth. I tried to set up an account twice and still don’t know if I have one. It doesn’t accept auto populate, so everything has to be typed in. On top of that, there is a “convenience fee”.
I think next time I’ll just call in the order.
I think next time I’ll just call in the order.
In App Service Charge and Added Upcharge
Purchases includes an in app service charge that was not articulated. On top of this the app also increases prices by approximately 20% compared to in restaurant prices.
This value is only included after the purchase is completed. Using this app to order food is redundant and customers should just default to other apps for delivery purchases, or calling ahead for the order to circumvent the service charge.
Total price of meal ~70 dollars on app(with 10% off code).
Over the phone meal would have been ~50 dollars.
This value is only included after the purchase is completed. Using this app to order food is redundant and customers should just default to other apps for delivery purchases, or calling ahead for the order to circumvent the service charge.
Total price of meal ~70 dollars on app(with 10% off code).
Over the phone meal would have been ~50 dollars.
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Driver ok restaurant ok
Excelente services, restaurant latin and mexican 10/10. 🔥🔥🔥🔥🔥🤩
Identical to the website, but harder to use
I order from a restaurant frequently that uses this platform so I downloaded the app. It's almost identical to their website, but harder to navigate and there's no extra utility or upside to using the app.
The delivery guy couldn’t find us.
We ordered food today through this app and the second dish was not delivered at all , we paid tip and the job was not done
Usually works, despite the stupidity
Not sure why, but the app likes to add numerous restaurants that are 300-600 miles away from my location; even though I’ve never ordered from them. Perhaps those restaurants paid “FromTheRestaurants” to be on my list. Being unable to delete or manage that list., I’ve removed the app from my iPhone and added it back only to have more “mystery“ restaurants appear again. Bottom line; I’m not impressed.
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Got two taco packs, paid for three
Count your food when you pick it up. They may be mathematically challenged. Did not figure it out until I got home.
Scam App
Please order directly from restaurants, they charged my card and then the restaurant had no record of my order and I had to place it again in person, paying twice. The restaurant will not refund me because they never received the order. This app is a scam.
Do not use this app!
I placed an order from a local restaurant and the delivery time was indicated as 40 to 45 minutes. It is now two hours later and the restaurant keeps pushing back the delivery time. There is no way to contact anyone for this service. As far as help, they indicate call the restaurant. Unfortunately, this restaurant has their phone turned off.
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Awesome
Wonderful authentic food. The seafood was yummo! Would recommend.
Money back no guaranteed
Yesterday I ordered something off the app that was not even something they cook…..so I called to figure out could I get my refund and they were clueless still haven’t got my money back and highly upset wouldn’t recommend.
Scam app?
I found this app through a nearby restaurant’s website and placed an order. It allowed me to pay through ApplePay. When I went to pick it up they told me they don’t use this app. I called the phone number listed on this app’s listed website and it directed to a company called Fox Ordering which told me it was also not affiliated with this app.
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Didnt send the restaurant my order
Went to pick up my order and restaurant said they haven’t even receive it… Thankfully they fulfilled it once I showed the receipt.
Update; now it’s refunded my money?? I feel bad for the restaurant so I’ll be going back tomorrow to pay for it and make sure they’re aware about this issue. This is a terrible app 🚮
Update; now it’s refunded my money?? I feel bad for the restaurant so I’ll be going back tomorrow to pay for it and make sure they’re aware about this issue. This is a terrible app 🚮
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Wouldn’t recommend
Order from a restaurant then received a email offering a 10 percent discount if I would again. Tried to use the link provided through the email and it says currently unavailable, total scam.
Don’t use this app
I ordered one time from a restaurant using this app. The restaurant claimed they were too busy to fulfill our order and said they canceled it and we would get a refund. While we still got charged $4.25 for a ‘service fee’ for food we never received. Don’t use this app.
Complete Scam. Beware!
They mark the food up at least 50% more than if you ordered it through door dash or just called the restaurant. $3.49 tacos become $5.49 which is insane. $16 burger, now $25. They seemed to have scammed the Mexican restaurants near me to list them as their “preferred method” of ordering which I don’t see how that could be. Plus, the app was missing many things off the menu.
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Great food
I highly recommend The Hideout if you’re downtown or the Courthouse. Everything is made fresh and cooked to order.
Absolutely skimming
CALL RESTAURANT DO NOT ORDER THROUGH THIS SERVICE. Ordered food online. Was charged $13 through app. The restaurant showed me their end which totaled only $9. Absolutely a scam, have just reported to better business bureau
