User Friendly HUD
The app is easy to maneuver and easy to read. Very clear with where things are located. Only thing I would like to see if there could be an online assistant in case of any issues or questions that can be addressed quickly.
Very secure
We moved our account to Frontwave because of a security issue with our former bank.
GET NAVYFED MARINE!
Frontwave replaced all their call center marine spouses with people from India who hate you. They also list numbers on their app for member support that just hang up on you. Please young marine, I EAS’d in February 2026 before this new war, get navy fed and close your Frontwave account.
i love it
best cyber security in town
Very Satisfying Experience
A well-developed app with customer experience in mind, this app has been and is being geared towards user-friendliness and I am loving how easy it is to find exactly what I am looking for directly on the Frontwave Mobile Banking app!
Refresh rate
Honestly this is the best bank ever never had a major problem in the 3 and a half ish years I’ve been with them the only thing I don’t like is how long it takes to refresh to see you account after buying something.
They also need to update the way it shows the description of what you bought it’s to vague and makes it such a hassle to back track different payments and to tell them apart.
They also need to update the way it shows the description of what you bought it’s to vague and makes it such a hassle to back track different payments and to tell them apart.
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Response from developer
Hi, Thanks for your review and rating. We are aware of the issue you reported about a delay in your transaction history updates and are working with our developers to get this resolved. Thanks for your membership!
Mobile Deposit
The most insufferable experience I’ve ever had attempted to deposit a check. Non of the prompts work and no matter what angle it rejects your check.
Horrible bank do not use
I’ve been hacked into and had money taken multiple times and they always say they’re on it and then don’t do anything and tell the user that it’s they’re responsibility to do the investigation themselves
Chingon
Easy and practical
Best Union Bank app around
Anything and everything I want to do I can do, I do on this app. It’s amazingly convenient for moving money around and checking balances. I love it.
Frontwave In General
Firstly; the app is solid enough. No complaints there. But seeing as Frontwave isn’t allowing me to leave a direct review of Security Services on the phone or with a manager, I’ll just do it here. Frontwave Security services hung up on me twice when I was trying to ask questions about fraudulent purchases made from my account. It’s stressful enough to get robbed of 300 dollars, getting hung up on just makes the whole thing so much more frustrating. And I’ll gladly acknowledge any situation where my attitude or tone was a problem. This was not one of those situations. I just asked what the dispute process was like and general questions like that to try to understand what to do and the lady got frustrated and hung up. I know people have bad days but that is just not okay. My bills that pull tomorrow aren’t gonna get paid now and the people supposed to help me just hung up. I’ve been with Frontwave since I was a baby faced 18 year old Marine in Cali. 12 years later, I lose 300 dollars and get hung up on when trying to figure out how and why. Pain.
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Response from developer
Hi, Thank you for your feedback. we are sorry that you have had some difficulty with getting your issue resolved with our team. I am forwarding your feedback to the appropriate individuals at Frontwave. We appreciate your membership and want to ensure that you are satisfied with our service.
Love
I love this app
Excellent customer service!
Our local Frontwave has the nicest most helpful tellers and bankers! I’m really grateful to be banking at Frontwave!
Great
Easy to use and love the union banking first time banking with them
Love the app!
I love this app but I really am disappointed that we still have not gotten Zelle. I’m literally the only one of all my friends.
One annoying issue
Whenever I try to log in it will say “authentication error” for a whole day when I need to move funds. I’ve found no other way to report this issue except here.
zelle??
wish we had the ability to use zelle and other payment apps but other than that everything is setup well and easy to use
best credit union
best credit union out there
Kindness & knowledge
I’ve always had the best care from FRONTWAVE
Financial Security
Great bank with loyalty.
