Fail
After I’ve spent 29 min taking pictures and entering receipts, I get a message- we are in the process of an upgrade please try again later - no way to go back and see what was actually submitted
Just gives us a card already
Paying for copays/prescriptions and all other medically related expenses with money that is already taken from my check to do so would be so much easier with a card instead of the app.
Service
It is hit and miss
Can not login
App used to work great not it is completely unusable
Sluggish and glitchy
This is seriously one pf the worst aps I have used, slow very glitchy and often just freezes.
Useless please fix
Useless please fix
Worthless and unusable
This app was decent before adding login.gov. Now, it’s worthless.
I can login about 20% of the time and, even when finally logged in, can only see some of my info.
Classic government “improvements”.
I can login about 20% of the time and, even when finally logged in, can only see some of my info.
Classic government “improvements”.
App failure
I uploaded all of my items and then the app failed when I tried to submit.
Mediocre
I keep my phone (newest version of the iPhone) and this app continuously updated, yet can only successfully login and submit a claim on the first try less than half the time. Login will seem successful, but then the app won’t proceed to the next screen. Or, when submitting the claim, the required list of eligible expenses that has to be chosen from won’t load, leaving you stuck unable to submit the claim. What should be a simple claim submission process is a frustrating little experience almost every single time.
Show more
App
App won't work anymore go to login and nothing just spins won't load.
Submitting receipts
After attaching five receipts the system failed.
Useless App
The app is useless. Just sends you to the web because of login.gov.
Website blows
So damn frustrated. Couldn’t get into site for 20 mins. Once I did I submitted 5 claims. Hit submit and there was an error message. None of the claims went through and all receipts deleted.
Forbidden
Cannot log in to see activity.
Forbidden
Receiving a forbidden error message when I log into the App.
Buggy.
You should be able to add an attachment to a claim you’ve already submitted rather than have to resubmit a completely new claim.
Logging in has been problematic for months.
App only lets you login on rare occasions. Frequent “forbidden” error messages for no reason. When you can log in everything is blank and non functional. Takes about 10 tries at various points in the day to access. A recent update must’ve broke this once very simple and easy application.
Forbidden
Consistently get “Forbidden” error when logging in. Useless for being able to submit mobile eimbursements. SAD!
Unusable
I simply cannot log into this app. It continues this repeated cycle of going to screen unlock and returning me to the login screen over and over again. I will have to only use the web version and will delete this functionless waste storage.
ERROR MESSAGE
After the update its giving an error message.
Handy when it works
I can’t login 90% of the time. I try to use Login.gov, the app just keeps refreshing the same screen. Eventually I just get a “forbidden” error code. I’ve deleted and reinstalled the app multiple times. The 10% of the time that it works, it’s useful.
