FSAFEDS User Reviews

Customer Experience

Positive experience22.4% of reviews
Neutral5.7% of reviews
Negative experience71.9% of reviews

~ Based on 192 written reviews from the US App Store.

What users say

Is FSAFEDS Safe?

FSAFEDS appears safe based on user ratings. AppsHunter Safety Score for FSAFEDS is 94/100.

This assessment is based on 39,467 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 39,467 App Store ratings for FSAFEDS.

Is FSAFEDS Legit?

FSAFEDS appears to be a legitimate app. AppsHunter Legitimacy Score for FSAFEDS is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just gives us a card already

Paying for copays/prescriptions and all other medically related expenses with money that is already taken from my check to do so would be so much easier with a card instead of the app.

Service

It is hit and miss

Can not login

App used to work great not it is completely unusable

Sluggish and glitchy

This is seriously one pf the worst aps I have used, slow very glitchy and often just freezes.
Useless please fix

Worthless and unusable

This app was decent before adding login.gov. Now, it’s worthless.

I can login about 20% of the time and, even when finally logged in, can only see some of my info.

Classic government “improvements”.

App failure

I uploaded all of my items and then the app failed when I tried to submit.

Mediocre

I keep my phone (newest version of the iPhone) and this app continuously updated, yet can only successfully login and submit a claim on the first try less than half the time. Login will seem successful, but then the app won’t proceed to the next screen. Or, when submitting the claim, the required list of eligible expenses that has to be chosen from won’t load, leaving you stuck unable to submit the claim. What should be a simple claim submission process is a frustrating little experience almost every single time.
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App

App won't work anymore go to login and nothing just spins won't load.

Submitting receipts

After attaching five receipts the system failed.

Useless App

The app is useless. Just sends you to the web because of login.gov.

Website blows

So damn frustrated. Couldn’t get into site for 20 mins. Once I did I submitted 5 claims. Hit submit and there was an error message. None of the claims went through and all receipts deleted.

Forbidden

Cannot log in to see activity.

Forbidden

Receiving a forbidden error message when I log into the App.

Buggy.

You should be able to add an attachment to a claim you’ve already submitted rather than have to resubmit a completely new claim.

Logging in has been problematic for months.

App only lets you login on rare occasions. Frequent “forbidden” error messages for no reason. When you can log in everything is blank and non functional. Takes about 10 tries at various points in the day to access. A recent update must’ve broke this once very simple and easy application.

Forbidden

Consistently get “Forbidden” error when logging in. Useless for being able to submit mobile eimbursements. SAD!

Unusable

I simply cannot log into this app. It continues this repeated cycle of going to screen unlock and returning me to the login screen over and over again. I will have to only use the web version and will delete this functionless waste storage.

ERROR MESSAGE

After the update its giving an error message.

Handy when it works

I can’t login 90% of the time. I try to use Login.gov, the app just keeps refreshing the same screen. Eventually I just get a “forbidden” error code. I’ve deleted and reinstalled the app multiple times. The 10% of the time that it works, it’s useful.

Forbidden

Logged and I just get a pop up that says "Forbidden". So useful!