Cannot order from app
I’m not sure if it was an update or what but I can’t order from the app anymore. It gives me a declined card but still takes the money out of my account. I have called the store and they will not have the order in their system. Thankfully after a couple of days the charge will fall off but it’s still nerve wracking and annoying to deal with.
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Worst
If something is working great don’t go messing with it!! I used to be able to check rewards and see everything now nothing!!
Major problems make it hard to use
The app is very difficult to use. I cannot update my phone number so it has a phone number that no longer exists. I can’t reset my password because it requires you to put in your old password, which is impossible if you have forgotten it. I cannot see the status of my order, unlike some other pizza websites and apps. When I try to update my profile, it says that I haven’t entered the title for my name, such as Mr. or Mrs. But there is no square no blank box. Nothing where you can enter that in the first place. It feels like an app that someone cheaply made 10 years ago and hasn’t updated since then. It’s very discouraging and because of this, I find myself giving up and going elsewhere.
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Who’s in charge of address updates
I have an address that shows up in two cities. When I change and “update” my address the app just changes back to the “wrong” city. How/whom do I need to get this corrected?? I’ve had extreme difficulty with deliveries because the address can’t be corrected in the app.
Pricing wrong
When you go to checkout the subtotal is always higher than the advertised deal. On pick up!! Fix it y’all
