Cannot order from app
I’m not sure if it was an update or what but I can’t order from the app anymore. It gives me a declined card but still takes the money out of my account. I have called the store and they will not have the order in their system. Thankfully after a couple of days the charge will fall off but it’s still nerve wracking and annoying to deal with.
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Worst
If something is working great don’t go messing with it!! I used to be able to check rewards and see everything now nothing!!
Major problems make it hard to use
The app is very difficult to use. I cannot update my phone number so it has a phone number that no longer exists. I can’t reset my password because it requires you to put in your old password, which is impossible if you have forgotten it. I cannot see the status of my order, unlike some other pizza websites and apps. When I try to update my profile, it says that I haven’t entered the title for my name, such as Mr. or Mrs. But there is no square no blank box. Nothing where you can enter that in the first place. It feels like an app that someone cheaply made 10 years ago and hasn’t updated since then. It’s very discouraging and because of this, I find myself giving up and going elsewhere.
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Who’s in charge of address updates
I have an address that shows up in two cities. When I change and “update” my address the app just changes back to the “wrong” city. How/whom do I need to get this corrected?? I’ve had extreme difficulty with deliveries because the address can’t be corrected in the app.
Pricing wrong
When you go to checkout the subtotal is always higher than the advertised deal. On pick up!! Fix it y’all
app is broken for IOS - not allowing checkout
For IOS, iphone 11 pro max, app is only displaying a blank sceeen.
app’s internally lacks ability to report a problem (arrogance of developer I guess)
app’s internally lacks ability to report a problem (arrogance of developer I guess)
Rewards Never show up!
I created two different accounts to try to accumulate points! Both accounts don’t work with this app and we visit Mr Gatti’s very frequently. I have deleted the app and added it to see if it was a bug, but nope Im still unsuccessful.
This app definitely needs help, revamping and a new design. DONT WASTE YOUR TIME DOWNLOADING THIS APP FOR IPHONES, it doesn’t work.
-Ashley
This app definitely needs help, revamping and a new design. DONT WASTE YOUR TIME DOWNLOADING THIS APP FOR IPHONES, it doesn’t work.
-Ashley
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No taste horrible
I just left this supposed to be 4 rates. This pizza is horrible!! Little Caesar is better then this.
Fix the rewards
I was going to place an order and it said that my rewards was going to be included, but I was like “maybe I’ll place my order later on” so when I backed it, it was gone my rewards just disappeared even tho I didn’t use it
Meh
Clumsy app and hard to read if you have vision issues. The app does not adjust to screen invert and it difficult to read th fields in the order and sign up.
Convenient
I love the convenience of the app however it never sends me an emoji confirmation, so I have no way to check on my order. I wish I could see my order status either in an email or through the app.
Pizza
This Is the best pizza. Perfectly made and the crust to die for. Our whole order was fresh and warm. Best I’ve had from a pizza place in a very long time. Thank you Georgetown Gattis pizza and your yummy brownies as well as the chocolate chip cookies. WOW terrific. I definitely will be back
Stupidity or laziness?
Recently added a requirement to include a zip code with credit card info when placing an order. But NO OPTION to create a saved credit card with zip code info. So now credit card info has to be typed in every time you order. Seriously shortsighted or lazy programming.
1. Add the ability to add zip code to a saved credit card.
2. Add the option to created a saved credit card from the information added an order.
3. Accept alternate payment methods like Paypal and Apple Pay.
4. While the option to reorder your last order being white on white background gives you a cool "I know a secret feature uncovered when you tap on this blank space vibe", it's actually just bad design.
1. Add the ability to add zip code to a saved credit card.
2. Add the option to created a saved credit card from the information added an order.
3. Accept alternate payment methods like Paypal and Apple Pay.
4. While the option to reorder your last order being white on white background gives you a cool "I know a secret feature uncovered when you tap on this blank space vibe", it's actually just bad design.
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Couple of issues
Love the value menu. But if you choose 2 medium pizzas, the app does not allow you to choose different toppings for each pizza. They also removed the comment box on the payment page. This needs to be added back in with plenty of room to give a detailed order if needed.
Upside down
When you open the app, it opens upside down on the iPad.
Google maps error - can't update to new address
Very frustrating. Especially since the house/neighborhood was built in the '80s. Not like it's newly built; not on the map.
Don’t work Austin TX
I haven’t been able to use this app. It keeps saying that google maps can’t find my address and location, so I haven’t been able to create a profile or order as a guest because can’t locate a store.
Google maps issue
I use apps for ordering/delivery with Pizza Hut, Domino’s, Papa Johns and many other restaurants and have never had an issue with “google maps not being able to locate address”. I am unable to use this app so I’ll stick with the others until this issue gets fixed. 😒
Can’t complete registration
App says google maps can’t find my address, so I cant even complete account registration.
Cannot sign up
Worst sign up service ever. Tried four times, but Google won't recgonize my address lol. Just use FB or Google sign in. Jesus. Oh, also, tried to see if I had previous acct, they sent me link that did not open at ALL. Jesus. I cannot believe this is real app experience in the modern world. Going somewhere else now
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