Undeveloped
The user interface appears to have been designed by a high school intern. It hasn’t been upgraded in NINE YEARS! This is 2026. Where is your team? Nothing I do with this app allows me to control the hearing aids consistently. I just have to get what I get.
Miracle-Ear (Murray and Bountiful)
Simply THE best!! Harry and Kristy.. thank you SO much!!
Poor
Needed updating. Not many features Very basic
Could be more user friendly and needs updates
I do like being able to raise and lower the volume, however, I wish it would sync with my phone so I wouldn’t have to keep the speaker on, on my phone. Also it keeps telling me the volume is too lo or too hi for the controls to work properly and when I’m in a place that I don’t want interruptions, my phone is on silent but I still need to hear whatever it is I’m listening to .
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Took away a key feature!
There was a feature that through the app I could block out background noice. This was key when at a restaurant or in a crowd, I use to be able to direct to hear person facing me. I am madden that this feature was taken off the app!!
Could be better
Not enough control
Miracle Ear GENIUScontrol app
This app is useless. I need individual volume control and balance.
Control?
Customer should have better User/Customer control & Software Should ALWAYS be User/Customer friendly, after all, we paid a lot of money for 2 (two) hearing aids.
Thanks,
Dr. G.
Thanks,
Dr. G.
App Review
The app needs individual volume control for each ear. The imbalance is very difficult to deal with.
W.W.J.D. 2015 - 2025
JOHN 3:16
Needs more work
Not “user friendly” it’s Audiologist friendly but Audiologist even have recommendation for you but might be afraid to “Suggest” them?
Love,
Dr. G. ❤️🙏❤️
Love,
Dr. G. ❤️🙏❤️
Dr. G
Not enough explanation or control to patients.
Not a genius!
Very disappointed with this app due to the fact that it is very limited in ways (only two preferences) to operate the hearing aids. It needs to give other selections of operation depending on the surrounding environment. 👎
?
Sound is not loud enough!!!
I notice minimal between the high and low setting. So it’s useless to me.
I can’t hear at church
There is very little difference between medium and high
I’m going to try and do better next time around
There is very little difference between medium and high
I’m going to try and do better next time around
Tracking
Really wish the App could track hearing aids when they are missing.
Background
This amplifies the background noise and mutes the voices.
Very disappointed in these hearing aids.
Very disappointed in these hearing aids.
Lynn
Horrible app. Volume has to be changed everytime it is used. Horrible clarity and no means to adjust it.
Miracle-Ear hearing aids
Thank you so much for the hearing aids. I can hear nice out of them. The app is easy to use very friendly and thank you for helping me when I needed the help I appreciate it Charlie Freemyer.
Should have individual aid test tone
The app should have an individual hearing aid test tone to answer the simple question: Are both working normally?
