Worst service
Unfortunately I put in the wrong address. I was off by 5 block. The driver cancel and never let me know. I tried to connect with customer service and the answer was “your mistake we can’t help you. Next time call a traditional service.” I was willing to pay more and even tipped the driver before he cancelled. All we needed was communication to fix the mistake. Just another app built without the proper human support that makes a business successful.
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Fast, inexpensive, reliable
Well done Getcho team. Everything was very smooth and 3x cheaper than Uber. I’ll be recommending you.
They got it done
The app is pretty straightforward, put in the addresses and details and Thats it. It then you get info on the courier with their number for texting and my courier got to the pickup so quick they weren’t ready with the package yet! And then when he tried to deliver the building wouldn’t let him in, so with my help he returned later in the day and made the delivery. I think they went above and beyond to get it done.
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Best courier app I’ve used
I’m honestly amazed at how good this app is, I’ve used it twice to pick something up for me and both times I’ve received my item in under 15 mins from placing the pick up order, which is nuts. It’s like these couriers are always exactly where I’m placing my pick up, they show up within a minute or two. When I first set up my account I encountered an issue because I didn’t have my ID with me to verify, and customer service texted me asking if I was having trouble and immediately solved it for me and were very nice and helpful. Everything about my experience using this app has been great.
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Didn’t work
App only said it couldn’t generate a quote for me, and then it kept freezing. I tried several times and then gave up and deleted the app. Life’s too short time on bad coding.
I also expected I’d be able to browse bookstores through the app, but it seems like it’s only a messenger service.
I also expected I’d be able to browse bookstores through the app, but it seems like it’s only a messenger service.
