I like their clothes but they take sooooo long to ship
I’ve been trying for months with BNTO but I think it’s time to finally give it up. After you place an order it takes 5+ days to arrive. With Nuuly or RTR, the clothes arrive in 2 days or less. It’s hard to justify paying $100 a month when you truly only have the clothes for 3 weeks. Their app is also insanely glitchy and it lacks any of the filtering options that the other clothing rental apps have, so you spend a ton of time scrolling.
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By far the best clothing rental brand
Absolutely love BNTO
Nothing is in stock
They have no stock of anything. Seems like it takes months for them to replenish too
Rentals are so cute, app is unreliable
I’m on my first month renting with BNTO and getting ready for my second month. The app hasn’t worked for 2 days this past week. I can’t log in and pick my items.
No hygiene, no stars
My last box arrived smelling musty, with a coat missing a button and a pink shirt so wrinkled it was clearly never dry cleaned — it also had a crusty stain on it. Paying a premium for a clothing rental service means trusting that items are actually cleaned. Mine weren’t. No QA was done, and I cancelled as a result.
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