Worth every penny
Fabulous customer service, clean clothes, I love how open everyone is in the reviews (makes figuring out sizing much easier) and so stylish!!!
Not as good as rent the runway
I have been using Nuuly for about a year now. The biggest downfall is that they don’t care for their clothing very well. The cleaner that they use is very potent. I almost always put all of the clothes directly into the washing machine upon reciept. it takes about a week for it to arrive after ordering it. And you need to get it back to them in time. So it’s really not a monthly rental. Rent the runway has the best logistics and this is not even comparable. Nuuly arrives very wrinkled.. And sometimes the clothes are so misshapen or shrunken or damaged.
That being said, it is a collection of very good brands. So if you have the patience to iron and wash everything once you get it then it’s fine. But with the shrinkage, it is often that you can’t wear anything that you rented. And their customer service care to help you with that
That being said, it is a collection of very good brands. So if you have the patience to iron and wash everything once you get it then it’s fine. But with the shrinkage, it is often that you can’t wear anything that you rented. And their customer service care to help you with that
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Great Service, App is Buggy
Not sure what happened with these last couple of updates but the app is SO buggy now! Every minute or so, the four icons at the bottom (home, search, closet, bag) will disappear and I have to close the app if I want to get into my bag or something. Additionally, the screen will lag when I scroll and jump back up several swipes. Super annoying :/ I have a secure wifi connection and have never experienced this prior to the recent updates! But I will say, I love Nuuly so much and will continue to use it despite these bugs! The customer service is wonderful and they have a great selection of items. Also, student discount!
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Great but UX needs work
Stunning concept but y’all need a UI designer to figure out your back button situation. I keep getting trapped. And the only way to get to another tab is to X out of the app completely. Plz fix
Navigation
Please fix your iOS app navigation! The background of the tab should have a fill and the navigation always disappears leaving me to have to close the app multiple times a session to navigate the app properly.
