Nuuly User Reviews

Customer Experience

Positive experience62.3% of reviews
Neutral15.1% of reviews
Negative experience22.6% of reviews

~ Based on 265 written reviews from the US App Store.

What users say

Is Nuuly Safe?

Nuuly appears safe based on user ratings. AppsHunter Safety Score for Nuuly is 98/100.

This assessment is based on 28,319 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
0.8% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 28,319 App Store ratings for Nuuly.

Is Nuuly Legit?

Nuuly appears to be a legitimate app. AppsHunter Legitimacy Score for Nuuly is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Favorite

Loved this airy shirt. Wore it so much I had to have it.

So much fun!

I love ordering vacation outfits from nuuly!

Comfy and cozy

Perfect fall shirt, fits tts

Fun

Love this site. So much fun to play dress up

LOVE!

Perfect color, comfortable materials and overall cute with anything.

Love renting clothes

I thought I would not enjoy renting but it’s fabulous!! It’s like a new wardrobe every month !!
So many compliments!! Customer service great too !!

No gate keeping here!

Obsessed. Period. I get compliments every time I’m wearing a Nuuly piece! This is the best subscription clothing rental and I recommend it to all my friends!

Love

I’m enjoying Nuuly! It’s nice shopping from your couch with styles that are new and trendsetting!

Perfect in many ways

Such a light weight dress that can be for honestly any occasion! And it has POCKETS!!!

Obsessed

I love love love Nuuly. It is so worth it to me

Nuuly is my GO TO

Love everything about Nuuly. It give that retail therapy fix but for a fraction of the cost. The items that I’ve bought are staples in my closet and the customer service is amazing.

Love these shorts !

They fit true to size & fit perfect . I couldn’t part with them so I didn’t ! Highly recommend!!

Needs to be easier to rent

The app should allow you to favorite your size as well to make renting easier from your favorite page. It’s a lot of scrolling and checking. Also needs more styles and if something is popular we need multiple units in that size. It’s very hard to find a full 6 styles you want.

Service is great but app keeps messing up

This app is constantly bugging out. It doesn’t load. When it does work, you’ll be looking through items, change the category, and it doesn’t load anything again. You have to constant refresh the app, turn off your vpn, and it still won’t work. It’s been like this for months and seems to be getting worse. PLEASE FIX THE BUGS!!!
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App is broken rn

Can open, cannot click anything. Deleted app and redownloaded. Restarted phone. Still nothing. Pls fix.

App doesn’t work.

Hasn’t since I started the service in June. Signed up online. Would love to use the phone app.
Frozen on opening page. Can’t even scroll or select anything.
Even updated iPhone iOS and still not working.

The best

Nuuly is the best. Their customer service is top tier. Shipping is so fast. Have a million clothes options, from athleisure to formal and everything in between. Petite sizes to plus sizes. And it saves the planet! Can’t say enough good things. 10/10 recommend renting front m them!!

App is no longer working

I guess there was an update on the app and now it is no longer working. It is frozen on the first page and doesn’t allow me to scroll or select any options like going to my lists or closets. Just stuck on the main page. I’ll have to try using the website which is much less convenient. Hope this is fixed soon
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NO! Better apps for rentals

There are better clothing subscription apps out there. They have a nice selection of clothing options but the app and its general UI SUCKS. App is constantly crashing, terrible interface issues, the overall design feels dated and old.

At first the process seems smooth but it is not.

Worth every penny

Fabulous customer service, clean clothes, I love how open everyone is in the reviews (makes figuring out sizing much easier) and so stylish!!!