GFI Notify User Reviews

Top reviews

Installed Perfectly the Second Try

My first attempt failed right at the start, so I backed out and tried again. And then I repeated this tight circle at least 3 more times. For some odd reason I was stuck because I was not seeing the IOS app setting option to grant Local Network access. I unplugged the SmatPlug, closed the app on my phone and made a cup of coffee. Two minutes later, I launched the app and began following the instructions again. This time everything worked exactly as written. Of course the slide switch granting Local Network access had magically appeared while my coffee was brewing. Adding the second SmartPlug was even faster because this app copied over my 20-number WiFi password from the first plug. Not all developers are so kind.
I especially like that the tripped notifications list the device names instead of forcing you to open the app to figure out what’s wrong. And the ability to schedule Do-Not-Disturb periods is a great option.
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Great and reliable product

This is a great product. It reliably notifies you whenever your plug loses power. Such a simple service but hard to find any other smart plug that does this! Plus the customer support is fast, effective and really helpful!

Notifications do not work

This app fails to notify of outages. Lost an entire freezer of food thinking this thing would alert me and it didnt. I've tested it multiple times now and doesn't work (tried multiple devices).

Response from developer

My apologies in the lateness of my reply. If you are still interested, please reach out to our support department. This company was recently brought under new management and we are committed to rapidly improving both our process and product. Mention this response to your review and we will get you taken care of and replace/refund your product if is defective with no additional cost. Thank you for taking the time to write this review.

Works perfect so far

We have a freezer full of breast milk and my wife will murder me if the power goes out and it all goes bad. I bought this set up and tested it and we received both email and text messages within 5 minutes when the plug was disconnected. I'll continue to test it but so far it's exactly what we're looking for. The setup requires both a mobile app and desktop/laptop log in to work well.
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Extensive set-up

Took a lot of work (and patience) to set up.

Response from developer

I want to apologize for the lateness in this reply. The company recently underwent a recent change of ownership and we have since dramatically improved the initial setup process. We were aware of prior problems and have continuously worked to improve the product and process. Regardless, thank you for your review.