Gia® by MVP User Reviews

What users say

Top reviews

Slowest Blankest app ever

I have no idea how this app has a 4.6 rating unless only employees have been ordered to rate it.

This is possibly the slowest app on the internet. It also, quite very often, shows nothing but blank screens.

How does this happen in 2026?

I am running iOS 26.5 on an iPhone 16 Pro. The app is the most current version. My WiFi speed is over 350 mbs down and 100 up.

I have deleted and reinstalled several times.

Guess I have to break out my laptop and try from there.

It shouldn’t be this hard to pay a bill.
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Best app

I use this app for everything MVP also my visit now is excellent. I have the recommend them.

Best app

I use this app for everything MVP also my visit now is excellent. I have the recommend them.

Slow

Always likes to go back to the main sub screen anytime you back out of something very slow complicated just just not

2026 websites

Wow!! Finally your website and your pamphlet sent out has Benefit information, where last year it had basically nothing. I still wish you had an actual telephone number to call, however you now are providing answers where previously I had none. I’m so happy. Keep it up. It is appreciated thank you.

¡Excelente servicio!

Me salió un orzuelo en el párpado inferior izquierdo y debido a que era fin de semana me animé a probar la consulta virtual. Mi experiencia fue más que positiva ya que me atendieron inmediatamente y de manera muy amable, lo cual agradezco demasiado. Lo único que tuve que hacer fue mandar una foto de mi orzuelo y describir mis síntomas a la doctora. En esa misma llamada la doctora me dijo cuál iba ser mi tratamiento, además se me hizo llegar por escrito a la aplicación. Es importante mencionar que cada dos días me llegaba una notificación para preguntarme sobre mi progreso. Me atendieron de principio a fin. Honestamente, el servicio me pareció muy eficiente, ya que el diagnóstico, tratamiento y atención fueron más que buenos. Sólo tuve que ir a la farmacia a recoger mi medicamento. Por cierto, si se me quitó mi orzuelo. ¡Lo recomiendo totalmente!
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Awesome

Very easy access great customer support 😊

Disappointing so far

Slow to open, asks for sms verge each and every time despite biometrics and Most providers in the directory are outdated with their ability to see new patients…

Apple Wallet

Can’t put ID card in Apple Wallet

MVP is going downhill fast!

Terrible app. No dentist! And it says I’m not a member!!!! I’ve loved MVP for many, many years, I don’t know what they are doing but it’s not helpful to members and prices went up a lot in 2025 over 2024!

So Slow and Difficult

Really poor app. Slow, difficult to use. Finding a provider is next to impossible.

So far not good service

Agent hung up on me

App

This app is the worse ever. Can’t get any info. Trying to look up medications and pharmacies near me, and all get is No results found

Useless

No valuable information is available on Gia except your bill payment and I’d number.

Can’t get anybody to help

Waited 2 days for more than 5 hrs total to get answers to my questions. Nobody ever got back to me when I was on hold.

Accessibility

My husband is the subscriber to our insurance. We have a 9 year old child. That 9 year old cannot be linked to my account, despite being the primary person to handle their medical needs. That seems foolish and is very inconvenient.

Can’t sign in just resend same info over and over

Ugh awful

Out of date

So slow, unreliable, out of date, glitchy, unorganized and resets everything you just entered. Finding a doctor or dentist is impossible half the links don’t even work. This app is like pulling teeth to find anything or get any information. Also not to mention I have my own log in and every time I open the app it make an appointment they call my dad and said he booked it?? I’m 25 I think I can handle my own appointments and would like to have my own section in the app so I can make my own appointments. So annoying. This app is sloppily thrown together and has no business being in the App Store like this and I’m super upset with MVP for the inability to create a helpful and resourceful app. The most unhelpful app I’ve ever had to use and I hate that I’m forced to use it. This app makes me genuinely want to smash my phone and switch providers.
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Errr

Over complicated

wrong name

i have the correct member ID and insurance card information in but it always says that it’s my dad calling instead of me. every time i call they say they’re fixing it and never do.