Global YO: eSIM+ & Travel Data appears to be a legitimate app. The AppsHunter Legitimacy Score for Global YO is 83 out of 100 points across 7 verification signals from App Store and developer data.

Global YO User Reviews

Name: Global YO: eSIM+ & Travel Data
Rating: 4.6 (589 reviews)

Global YO: eSIM+ & Travel Data

YOVERSE Inc.

🎬 Entertainment

✈️ Travel

Customer Experience

Positive experience36.2% of reviews

Neutral3.9% of reviews

Negative experience59.9% of reviews

~ Based on 307 written reviews from the US App Store.

What users say

Summarized from real user reviews of Global YO. Based on 589 reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

🚀Affordable eSIM data
👍Easy to install and use
🎶Integrated entertainment features
💡Innovative super app concept

Negative things

🐛Unreliable eSIM connectivity
🤖Poor customer support
🔌Frequent disconnections and throttling
🤔Confusing and cluttered app UI

Is Global YO Safe?

Global YO: eSIM+ & Travel Data appears safe based on user ratings. AppsHunter Safety Score for Global YO is 91/100.

This assessment is based on 589 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience

1.7% of ratings suggest some concerns

8.1% of ratings point to a risky experience

~ Based on 589 App Store ratings for Global YO.

Is Global YO Legit?

Global YO: eSIM+ & Travel Data appears to be a legitimate app. AppsHunter Legitimacy Score for Global YO is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Recurring Credit Card Charge

I had bought an e-sim last year with my credit card. Since then they charge my credit card every month.

Freak1763

16 days ago

VPN over payment

I had a couple of over payments that I was unaware of. I contacted the support team and was so impressed with the service, the quick response to queries and the ability to resolve it so quickly. My support team member was Ninja Anastasia.

Tri harder 007

a month ago

Great Customer Service

I purchased an eSIM to use in Bali which was really easy. I noticed a payment was put through about 3 weeks after I purchased the eSIM. I had accidentally selected a VPN subscription when I made the initial purchase. I contacted the team on the Global YO app and within minutes a customer service representative called Ninja Marya organized a refund and cancelled my subscription. I was very impressed with the prompt service in rectifying the issue.

Kristen 💜✨

a month ago

Response from developer

Thank you so much, Kristen! 💙🌴 We’re thrilled that getting connected in Bali was so easy for you, and even happier that Ninja Marya was able to step in so quickly when you noticed the unexpected charge. 🥷✨ It’s great to know she explained the situation, cancelled the subscription, and arranged your refund within minutes. That kind of quick, personal support is exactly what we want our customers to experience. Thank you for trusting Global YO! 🌍📱💚

Scam 🍅🍅🍅

Used a pre paid amount of credits once in Paris and they continue to charge me months later with no active subscription or way to contact them. Boooo!!!!

Liliiiiliii

a month ago

Service 👎

I do not recommend it; a bad experience.

Abdelhay1O@

a month ago

Response from developer

Hi Abdel, We're sorry to hear that your experience with Global YO didn't meet your expectations. We know that when you're traveling, staying connected should be simple and reliable, so we understand your disappointment. We're continuously reviewing customer feedback to improve the experience across connectivity, the app, and customer support. If you'd be willing to share a little more about what happened, please email me directly at ricardo.mendez@yomobile.com. I'll personally review your experience and see how we can help. Thank you for taking the time to leave your feedback. 💙

Super convenient

Super convenient and okay prices. Had a bit of a problem and customer service -Marya and others- was great to help me resolve it. Turns out it was my mistake. Would recommend 100%

Vitriol78

2 months ago

Response from developer

Hi Vitriol, Thank you so much for taking the time to share your experience! 💙 It truly means a lot to hear that you found Global YO convenient and that our pricing met your expectations. We're especially happy to know Marya and the rest of the team were there when you needed us. Sometimes the smallest misunderstandings happen while traveling, and we're always happy to work through them together. We'll make sure Marya sees your kind words—they'll definitely make her day! 😊 Thank you again for trusting Global YO and for recommending us. We hope to keep you connected on many more adventures around the world. Safe travels! 🌍✈️

Two eSIM cards didn't work. Support doesn't work at all.

My wife and daughter went to Sweden, I bought two cards from them, and both didn’t work, they didn’t want to return the money

Xerokot

2 months ago

Great but

The eSIM app great easy to install. It’s very weak on poor areas and it doesn’t work at all. It’s the Internet is barely work if you want to use it. Providers better than this company.

Portalur

2 months ago

Response from developer

Hi Portalur, Thanks so much for taking the time to share your experience with Global YO 🙏 While I’m glad to hear the app installation went smoothly, I’m really sorry that your overall experience didn’t feel as seamless as it should. The issue with the network switching between 3G and 5G can definitely be frustrating — especially if it impacts your ability to use your data consistently. What you're describing usually has to do with how local networks prioritize connectivity in real time, but we’re happy to take a deeper look into your case and provide suggestions or fixes. Also, thank you for the heads-up on the response time. That’s not what we aim for, and I want to ensure you’re attended to properly and quickly moving forward. 📩 Please write to me directly at ricardo.mendez@yomobile.com — I’m Ricardo, Customer Service Manager, and I will personally help get this resolved for you. Your feedback helps us grow. Let’s make this right 💚

USA eSIM doesn’t work in Alaska

Bought the eSIM and later found out it doesn’t work in Alaska. Was not obvious while purchasing.

er mah gurd

2 months ago

Response from developer

Hi, Thank you for sharing your experience. We understand how frustrating it must have been to discover that your eSIM wasn't compatible with your destination after completing your purchase. We've been working on making destination compatibility much clearer throughout the purchase journey so customers have all the information they need before buying a plan. I'd really appreciate the opportunity to review your case personally. Please send me an email at ricardo.mendez@yomobile.com, and I'll investigate what happened and see how we can help. Thank you for bringing this to our attention. Your feedback helps us continue improving. 💙

Two eSIM cards didn't work.

My wife and daughter went to Sweden, I bought two cards from them, and both didn’t work, they didn’t want to return the money

Xerokot

2 months ago

Happy with global yo

When there an issue they are quick to respond.

Didier le French

2 months ago

Response from developer

Thank you, Didier! 💙 We really appreciate you taking a moment to recognize our team. We know that when something doesn't go as planned, getting a fast response makes all the difference. That's exactly what we strive for every day. Thank you for trusting Global YO, and we look forward to continuing to support you wherever your travels take you! 🌍✨

Sehr zufrieden

Ich nutze den Service schon eine Weile und hatte ESIM Karten für Länder wie USA, Kanada, Japan, China und diverse EU-Länder im Einsatz. Mit dem Angebot bin ich sehr zufrieden, das P/L stimmt absolut. Auch mit dem Customer Service hatte ich positive Erfahrung als ich wohl versehentlich eine VPN Option gebucht hatte und erst nach der Belastung meiner Kreditkarte bemerkte. Der CS reagiert auf meine Beschwerde innerhalb von Minuten und erstattete mir die Kosten.

mLükas

2 months ago

Response from developer

Vielen Dank für Ihre großartige Bewertung! 💙 Es freut uns sehr, dass Sie Global YO bereits in so vielen Ländern genutzt haben und sowohl mit unserem Service als auch mit unseren Preisen zufrieden sind. Besonders freut uns, dass unser Customer Support Ihr VPN-Anliegen innerhalb weniger Minuten lösen und die Kosten erstatten konnte. Vielen Dank für Ihr Vertrauen. Wir freuen uns darauf, Sie auch auf Ihren zukünftigen Reisen begleiten zu dürfen! 🌍✈️

Customer service nonexistent

I’ve been asking them to switch my eSIM from USA to Korea for hours and they simply ignore me. I tried to open a new chat and they closed it without responding and just took my money. Now I have a worthless eSIM that doesn’t work with no resolution

Ltd523

2 months ago

A scam

I bought a plan for May and my data wasn’t working. I had to restart my phone every time I wanted to have access. Not only that, they signed me up for a monthly subscription that I never agreed to!! Also very difficult to contact support. Use any other app but this one.

Traveljules12

2 months ago

Response from developer

Hi Jules, Thank you for sharing your experience. I understand how frustrating it must have been to repeatedly restart your phone just to regain connectivity, and I also appreciate you bringing up your concerns regarding the subscription and the support experience. Feedback like yours has helped us improve both our customer support response times and the visibility of optional services within the app. I'd really like the opportunity to personally investigate your case. Please email me at ricardo.mendez@yomobile.com, and I'll review both the connectivity issue and the billing concern with our technical and Billing teams. Thank you for helping us improve. 💙

Scam

I purchased an esim for a trip in may and since the month of June my friend and I have been charged 2 times by this company (June and July); it seems to be a subscription that we did not agree to!!! The app is not user friendly and can’t seem to find my card info to erase it. Do not trust!!!

Jasmine l.a

2 months ago

Response from developer

Hi Jasmine, Thank you for taking the time to share your experience. I completely understand how concerning it is to notice charges you weren't expecting, especially when you can't easily find where to manage your payment information. We've recently introduced several improvements based on customer feedback to make subscriptions and optional services much clearer, while continuing to improve the app experience. I'd really appreciate the opportunity to personally review your account and investigate these charges with our Billing team. Please email me at ricardo.mendez@yomobile.com, and I'll personally follow your case until we have a complete answer. Thank you for bringing this to our attention. 💙

Credits periodically removed

Used this app for years for travel eSIMs as well as international calls by using credit in the app. However I recently noticed they periodically remove your credit (although supposedly valid for 1 year) in the hope you will forget and think you didn’t have any left. This is the second time it happened and I have proof. Tried to reach out to their care team 5 times, noone helped at all. Deleting the app. Make sure to check your credit!

Rafih

2 months ago

Response from developer

Hi Rafih, First of all, thank you for being a long-time Global YO customer. Your loyalty makes your feedback especially valuable to us. I'm sorry to hear about your experience with your account credit and the difficulty reaching our support team. We've recently strengthened our support processes and continue improving how account balances and credit validity are managed based on customer feedback. I'd really appreciate the opportunity to personally review your account and the evidence you mentioned. Please email me at **[ricardo.mendez@yomobile.com](mailto:ricardo.mendez@yomobile.com)**, and I'll investigate this directly with our Product and Customer Experience teams. Thank you for bringing this to our attention. 💙

Terrible

They doubled charged me…. I contacted them and they DID NOT DO ANYTHING ABOUT IT. Terrible customer service. I strongly recommend downloading a different app for eSIM and data for traveling!!!!

bifjndicneicbz

2 months ago

Response from developer

Hi Bif, Thank you for taking the time to share your experience. I completely understand how frustrating it is to see a duplicate charge and then feel that your concerns weren't addressed. Over the past months we've improved our billing review process and customer follow-up to ensure these situations receive the attention they deserve. I'd really appreciate the opportunity to personally investigate your case. Please email me at **[ricardo.mendez@yomobile.com](mailto:ricardo.mendez@yomobile.com)**, and I'll review the duplicate charge together with our Payments team and keep you updated until we have a resolution. Thank you for helping us improve. 💙

Can’t earn any YOYO$

I can’t earn any YOYO$ by spending time on the app for the past week. I’ve tried everything but still couldn’t resolve the issue. This clearly violates their own document. So disappointed..

Mark_Heung