Super convenient
Two eSIM cards didn't work. Support doesn't work at all.
Great but
USA eSIM doesn’t work in Alaska
Two eSIM cards didn't work.
Happy with global yo
Sehr zufrieden
Response from developer
Vielen Dank für Ihre großartige Bewertung! 💙 Es freut uns sehr, dass Sie Global YO bereits in so vielen Ländern genutzt haben und sowohl mit unserem Service als auch mit unseren Preisen zufrieden sind. Besonders freut uns, dass unser Customer Support Ihr VPN-Anliegen innerhalb weniger Minuten lösen und die Kosten erstatten konnte. Vielen Dank für Ihr Vertrauen. Wir freuen uns darauf, Sie auch auf Ihren zukünftigen Reisen begleiten zu dürfen! 🌍✈️
Customer service nonexistent
A scam
Scam
Credits periodically removed
Response from developer
Hi Rafih, First of all, thank you for being a long-time Global YO customer. Your loyalty makes your feedback especially valuable to us. I'm sorry to hear about your experience with your account credit and the difficulty reaching our support team. We've recently strengthened our support processes and continue improving how account balances and credit validity are managed based on customer feedback. I'd really appreciate the opportunity to personally review your account and the evidence you mentioned. Please email me at **[ricardo.mendez@yomobile.com](mailto:ricardo.mendez@yomobile.com)**, and I'll investigate this directly with our Product and Customer Experience teams. Thank you for bringing this to our attention. 💙
Terrible
Top Up problem No problem solve
Response from developer
Hi Sweety, Thank you for taking the time to share your experience with us. I completely understand how frustrating it must be to repeatedly encounter payment issues when trying to top up your eSIM, especially after trying for such a long time. We know that when you need connectivity, every failed payment matters. Based on feedback from customers like you, we've been continuously improving our payment infrastructure, expanding compatibility with more banks and payment methods, and strengthening our support processes to resolve these cases much faster. I'd really like the opportunity to personally investigate your account. Please send me an email at ricardo.mendez@yomobile.com with the email associated with your Global YO account and, if possible, the approximate dates when you attempted the top-ups. I'll personally review your case with our Payments and Technical teams to understand exactly what's happening and help get this resolved. Thank you again for bringing this to our attention. We truly appreciate the opportunity to improve. 💙
Can’t earn any YOYO$
Good price
Scam
Login error
Reliable data eSIM
Great customer service
Service rapide
Response from developer
Bonjour Amine ! 💙 Merci infiniment pour ce magnifique commentaire ! Nous sommes ravis d'apprendre que vous utilisez Global YO depuis un certain temps et que votre expérience continue d'être positive. Cela nous fait particulièrement plaisir de savoir que notre Ninja Anastasia a pu résoudre votre problème aussi rapidement. Nous lui transmettrons avec grand plaisir vos gentils mots ! Chez Global YO, nous savons que même les meilleurs services peuvent parfois rencontrer des imprévus, mais notre priorité est toujours d'accompagner nos voyageurs avec rapidité, empathie et efficacité. Merci encore pour votre confiance et votre fidélité. Toute l'équipe vous souhaite de merveilleux voyages avec Global YO ! 🌍💙🚀
