Fantastic App
Great app providing great experience
3rd world app
One has to transfer cash to the app and pay a surcharge for doing so. Ridiculously inefficient and a money-grab. Poor people have to pay…to pay. Make it make sense.
Response from developer
Hi, thanks for the feedback. There’s no convenience fee for payments made within the GlobeOne app itself. If you saw a charge, it likely came from the cash-in channel or partner service you used to pay. Could you email us at support@globe.com.ph with your payment method and a screenshot of the fee? We’d like to look into this directly.
Horrible App
Always erroring out and enough adds! If I don’t want to do something one time stop spamming with them!!!
Needs a massive improvement
I already have regular load and sufficient balance so tell me why I have to use a different payment method when trying to purchase a promo for a different number. Making me spend more money. Also look into improving your eSim registration it’s done poorly cant even get pass the verification stage wasted nearly 2kphp and didnt even benefit from it. Bought it because had to go home for an emergency and ended up having to buy for a physical simcard. Globe do better.
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Roaming dropped out
Purchased roaming for an overseas trip. This morning it has stopped working and has disappeared from my app- I can’t even find evidence of having purchased it. It still had several GB and about 2 weeks left on the plan. I’ve had to purchase a second plan to tide me over until I get back.
