Issue: WhatsApp Missing from iOS Share Sheet When Sharing Gmail PDF Attachments
Device: iPhone 12 Pro Max
iOS: Latest available version
Gmail account: Personal Gmail
Location: India
Description:
I am unable to share PDF attachments directly from the Gmail iOS app to WhatsApp because WhatsApp does not appear in the iOS Share Sheet.
When I open a PDF attachment in Gmail and tap the Share icon, only four applications appear:
* Gmail
* Google Drive
* Microsoft Teams
* Google Chrome
WhatsApp is completely missing, including under the Edit/More options.
Troubleshooting already performed:
1. Offloaded and reinstalled WhatsApp.
2. Removed and reinstalled Gmail.
3. Restarted the iPhone.
4. Verified that WhatsApp is installed and functioning correctly.
Additional testing:
WhatsApp appears correctly when sharing PDFs through:
* Apple Files app.
* Safari.
* Other applications, including Google Meet invitations.
I also tested Gmail Web through Safari. WhatsApp appears there when sharing the same type of PDF attachment.
Interestingly, my cousin using an iPhone 11 Pro can share Gmail PDF attachments directly to WhatsApp.
Expected behaviour:
WhatsApp should appear as a sharing destination when sharing PDF attachments directly from the Gmail iOS app.
Actual behaviour:
WhatsApp is missing only from Gmail’s attachment-sharing interface.
Please investigate this Gmail iOS attachment-sharing compatibility issue.
iOS: Latest available version
Gmail account: Personal Gmail
Location: India
Description:
I am unable to share PDF attachments directly from the Gmail iOS app to WhatsApp because WhatsApp does not appear in the iOS Share Sheet.
When I open a PDF attachment in Gmail and tap the Share icon, only four applications appear:
* Gmail
* Google Drive
* Microsoft Teams
* Google Chrome
WhatsApp is completely missing, including under the Edit/More options.
Troubleshooting already performed:
1. Offloaded and reinstalled WhatsApp.
2. Removed and reinstalled Gmail.
3. Restarted the iPhone.
4. Verified that WhatsApp is installed and functioning correctly.
Additional testing:
WhatsApp appears correctly when sharing PDFs through:
* Apple Files app.
* Safari.
* Other applications, including Google Meet invitations.
I also tested Gmail Web through Safari. WhatsApp appears there when sharing the same type of PDF attachment.
Interestingly, my cousin using an iPhone 11 Pro can share Gmail PDF attachments directly to WhatsApp.
Expected behaviour:
WhatsApp should appear as a sharing destination when sharing PDF attachments directly from the Gmail iOS app.
Actual behaviour:
WhatsApp is missing only from Gmail’s attachment-sharing interface.
Please investigate this Gmail iOS attachment-sharing compatibility issue.
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Response from developer
Hi there. Could you please try the steps listed in this article here to fix the sync issue: goo.gle/33KpuHG? Also, we appreciate you sharing your valuable feedback, we will consider your insights for future product improvements. If you have time, would you also please submit your feedback to our product team following this article: goo.gle/2WTbsUu? Thanks
new release crashes
the second i open an email the entire app crashes - useless
No iPhone Duo compatibility.
Update the app already! You have the resources and time to do it!
Sucks!
I deleted EVERYTHING and it still saying I can’t access my account anymore because I don’t have storage! WTH
UPDATE: you still suck and I can’t even get emails because you guys say I don’t have storage! I LITERALLY deleted EVERYTHING! What do you mean I don’t have storage?!?! Still can’t get it back unless I buy storage 😩
UPDATE: you still suck and I can’t even get emails because you guys say I don’t have storage! I LITERALLY deleted EVERYTHING! What do you mean I don’t have storage?!?! Still can’t get it back unless I buy storage 😩
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Can't add event to calendar
Always cracks and quits after clicking the "add event to calendar" button from the booking confirmation email
…
App sucks, every time I try to open it, it does not load and sits there, btw my internet is fine
Irrecoverable failure at basics
This app has degraded into complete slop and the team pushes out minor UI changes rather than actually delivering a stable, secure app that serves even the most basic functions it could easily do over a decade ago. I just spent an hour writing a long email to my grandfather after my grandmother’s passing and hit send, the email confirmed as sent and then I went to the sent folder to make sure it was there and it was not and “! Error” appears on the screen then every few seconds repeating again “! ERROR” “! Error” I quickly go to safari and check to make sure I have internet and I do everything loads fine. I clicked around hoping it recovers but the app just keeps going “! Error” “! Error” again and again. I go to my laptop and try Gmail there and fortunately a two-thirds completed copy is there in drafts. I spend another fifteen minutes re-writing the lost part of the email before sending again. Never drafting in Gmail anything beyond a sentence or two again. The
Gmail team should be ashamed, the managers and executives should be fired. There used to be an engineering culture at Google. It’s literally trivial to save text locally on an iPhone, the fact they could lose two paragraphs of text and fail so terribly at the most basic of function of an email client is just incomprehensible.
Gmail team should be ashamed, the managers and executives should be fired. There used to be an engineering culture at Google. It’s literally trivial to save text locally on an iPhone, the fact they could lose two paragraphs of text and fail so terribly at the most basic of function of an email client is just incomprehensible.
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Victim of google
I am on vacation and received a job opening email for a job in the city I am visiting and matches with info from a 5+ year old resume in my email. This highly suggests that Google read the document and sold my information. They must have got my location from Google Maps.
Ugh. Horrible use of colours
After years of being as monochrome as possible (in a good way), Gmail has suddenly introduced colours to its UI - and what a botch-up they’ve made of it.
When I select an email it turns dark blue - so dark that it is impossible to read the sender and subject info. So it is not possible to check that I’ve selected the right email (unless I unselect it to read the info and then reselect it). That is just basic bad design
The same applies to the inbox list. If I select an inbox, it turns dark red. And guess what? It’s so dark that it is no longer possible to see which inbox is selected.
It is weird that no one at Google spotted these basic flaws before releasing them
Into the wild.
But it can still be fixed. Designers, please just turn down the colours. A pale blue and a pale red would work great, without obliterating the words under them.
This may sound like a small thing, but the fact that I can’t read an email’s details after I’ve selected it makes the app close to unusable.
For the first time in more than 10 years, I have set up
Apple Mail again and put it on my home screen. It used to be way behind Gmail, but all of a sudden it looks like the way ahead.
When I select an email it turns dark blue - so dark that it is impossible to read the sender and subject info. So it is not possible to check that I’ve selected the right email (unless I unselect it to read the info and then reselect it). That is just basic bad design
The same applies to the inbox list. If I select an inbox, it turns dark red. And guess what? It’s so dark that it is no longer possible to see which inbox is selected.
It is weird that no one at Google spotted these basic flaws before releasing them
Into the wild.
But it can still be fixed. Designers, please just turn down the colours. A pale blue and a pale red would work great, without obliterating the words under them.
This may sound like a small thing, but the fact that I can’t read an email’s details after I’ve selected it makes the app close to unusable.
For the first time in more than 10 years, I have set up
Apple Mail again and put it on my home screen. It used to be way behind Gmail, but all of a sudden it looks like the way ahead.
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Great experience for the user
The only thing I can think of that I think is actually understandable to everyone who thinks the entire experience of technology is a difficult endeavor
Terrible UI update
Absolutely trash UI update I can’t even tell what’s new/vs what’s already read please change it back this is absolute garbage who even approved such a disgraceful update
Bad Redesign
The most recent update is truly a regression for the ui. Things are more cluttered, there’s weird bezels now, and for some reason it was more important to have the star icon for favoriting emails (who even does that) than actual information from the email. At this point the apple mail app is noticeably better, save yourself the inevitable headache you’d get from this terrible ui and use that instead.
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new interface change no one asked for
Return the previous UI, or at least give people an option to change the settings back themselves.
New UI is Horrible
My god the new UI is so cluttered I can’t actually focus on anything, please please please add an option to go back to the old look or I’m gonna have to abandon this app
Update sucks
Please rollback this update, it sucks. Thank you.
Size is too big
Need more than 700MB memory for this app. Looking for lighter app size.
Awful redesign
They just released a new redesign and it’s terrible. Was super intuitive and clean before, now it’s just a mess of everything that looks the same and card based design which wasn’t needed.
Do not like the recent UI changes
Really hate the recent change to the UI. I used to be able to tell right away which emails were unread based on the bolded subjects. They’ve changed the font so there’s now less contrast between read and unread emails. I have to now look to the right side of the screen for the blue dot to see which emails are unread, then look back to the left to read the title. Terrible.
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Arranging folders within each mailbox
I have several Gmail addresses. Some are for work, others are personal.
I can arrange the folders (inbox, trash, junk, etc) in some, but not others.
Otherwise the app is great.
I can arrange the folders (inbox, trash, junk, etc) in some, but not others.
Otherwise the app is great.
Privacy nightmare
I will never use this app.
