Blocked Email issues with no easy resolution.
I have recently out of nowhere had my email account in GMX that I’ve held for a decade or more suddenly just be blocked. I have tried several times to contact customer service to reset my password and account to no avail. It’s intermittent in giving me access. I have changed my password a couple times when I did somehow gain access to my Account only to closeout and come back a few days later and sign in with my new password for it to say it’s blocked again. What am I supposed to do as a customer when Support will give me very little direction?
When I have gained intermittent access, I tried to update my recovery email but cannot do it through the app. If I could update this, I could probably solve all my problems, but again the app will not allow me and I cannot get a hold of customer support to help me!!!!!!!!!!!!!??????????
When I have gained intermittent access, I tried to update my recovery email but cannot do it through the app. If I could update this, I could probably solve all my problems, but again the app will not allow me and I cannot get a hold of customer support to help me!!!!!!!!!!!!!??????????
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Less ads
It would be 5 stars if there were less ads on the app
What’s happened?
Out of the blue I was locked out of my account with no explanation. Despite several emails to customer support over the course of a week, I’ve not received any replies. I use my account for work, so goodness knows how many customers I’ve lost. GMX support is non-existent, and many other people are saying the same on Trustpilot. You need to get this sorted.
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Very good mail for professionals
I don't wanna talk much but it's very good
Service is getting worse
I've used this provider for years, but the service seems to be going downhill. When I try to sign into my webmail, I constantly get an error message. Some days it works fine and others not. It is impossible to get in touch with a human via their web page. The help section just takes you to a generic page of help articles and then round and round in circles. When you do manage to get in touch with an actual person, it takes them days and days to answer. Pretty poor service all in all.
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Love it
It’s very nice very easy to use. No complications no confusion. Just your basic email. It’s great.
UI Issues
I can’t access my account settings at all through the app. When I try to click the button, it straight up just doesn’t work, it pulls nothing up and shows nothing at all
Lost access twice, wrote to them twice.
I am a long-term GMX user and I have never been disappointed with GMX until this last month where I have lost access twice, if this was a casual email, it would not be that big of a deal, but it is my main account and stability is critical. I followed their prewritten instructions on both occasions because talking to a human is not an option and the suggestions that are given do not work. I would stay away from GMX until they fix their random access loss issue.
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GMX Mail
Really great mail service used by both myself and my wife, highly recommend
Works well
Have had my GMX address for ages and it’s a real unsung hero.
Reliable, light on resources and fast
I’ve used GMX mail for over a decade and I switch to using app version when I’m in regions with poor mobile signal strength. I prefer the security of being with a provider that is governed by the more stringent data protection of European data laws.
Mr.B
be a fan for going on 25 years love it and I love the German people that run this site because my mom side of the family was from Wurzburg Germany
GMX App auf iPhone ist Katastrophe
Seitdem ich von Android auf iPhone umgestiegen bin, ärgere ich mich regelmäßig über die Performance der App.
Sie Synchronisation mit den Server dauert eine Ewigkeit.
Während der Mailindikator auf dem GMX Icon den Maileingang zeigt, wartet man im Posteingang eine Ewigkeit, bis die Mail angezeigt wird.
Ähnlich verhält es sich mit Ordnerübersicht und Posteingang. Während in der Ordnerübersicht die Mails mit einer Anzahl signalisiert werden, wartet man auf das Erscheinen im Posteingang vergebens, umgekehrt verhält es sich mit Löschen der Mails aus dem Posteingang.
Aber das Support Team von GMX scheint es nicht zu kümmern. Mehrere Anläufe, das zu monieren sind verpufft, man schiebt es auf Apple, damit ist die Sache erledigt.
Fazit, für Android top, für Apple Flop. Wer nicht schon bereits GMX Kunde ist, sollte für Apple Geräte entweder Safari oder GMail in Betracht ziehen, die haben keine Schwierigkeiten, den Dienst vernünftig darzustellen.
Sie Synchronisation mit den Server dauert eine Ewigkeit.
Während der Mailindikator auf dem GMX Icon den Maileingang zeigt, wartet man im Posteingang eine Ewigkeit, bis die Mail angezeigt wird.
Ähnlich verhält es sich mit Ordnerübersicht und Posteingang. Während in der Ordnerübersicht die Mails mit einer Anzahl signalisiert werden, wartet man auf das Erscheinen im Posteingang vergebens, umgekehrt verhält es sich mit Löschen der Mails aus dem Posteingang.
Aber das Support Team von GMX scheint es nicht zu kümmern. Mehrere Anläufe, das zu monieren sind verpufft, man schiebt es auf Apple, damit ist die Sache erledigt.
Fazit, für Android top, für Apple Flop. Wer nicht schon bereits GMX Kunde ist, sollte für Apple Geräte entweder Safari oder GMail in Betracht ziehen, die haben keine Schwierigkeiten, den Dienst vernünftig darzustellen.
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Safe and convenient♡︎
Been usimg gmx for years and rarely have problems.
The layout is convenient and well organised ..& I love blue! Thank you
The layout is convenient and well organised ..& I love blue! Thank you
Captcha👺
Can’t get past the silly captcha👺very very irritating. Going to delete it now…….
GMX
A fantastic, email provider. Reliable, quick and easy.
They have never let me down, I have been using them for a least the past 15 years.
Thanks GMX 👌
They have never let me down, I have been using them for a least the past 15 years.
Thanks GMX 👌
Mr Saho
One of the best email app I have ever use.
Why can’t I go to www.gmx.com anymore? It gives me an error message 404 page
I have reached out no one has said anything
My review
Good site highly recommended.
Not a sprinter
It is not the fastest in the world retrieving my emails however I’ll trade that for the simple fact that it’s so easy to use. Modern GUI, simple to use and no ads to clutter up the screen I would recommend it to anyone. Keep up the good work guys.
