Pathetic
The WORST excuse for a company. You should be ashamed of yourselves for how poorly your website and app run.
Horrible
Cannot contact anyone, can’t replace my card. Child support od just stick on here
Crashes
App and the site crash and are buggy. Won’t let me login or reset password
Sloppy.
I’ve only had this app for a little while! Since I was finally able to register my card after years….. it’s not the best. Doesn’t tell you what time any transactions were made…. Also will glitch out and say there’s a problem with the server. That’s an every single day problem. Not very happy.
Not able to register
I’ve tried multiple times with different cards to register and no luck. It keeps saying my information is incorrect. Really wish I could get this working to have records when needed.
Useless
Have not been able to transfer funds to bank, or any other platform. Calling has been just as useless.
Based on online feedback, this seems to be more and more common with Way2Go.
Based on online feedback, this seems to be more and more common with Way2Go.
No Lock feature
There is NO lock/unlock feature on the way2go app. Where is it at?
Lousy customer service.
Terrible app. Impossible to find a real person and when you do they just read from a script and pass you on.
It may take you multiple tries to find what you need ( depends on your patience) because it is likely buried behind something completely unrelated.
When you cannot find something the “help” tells you to use www:goprogram.com. If you have already set up access the only choice you are offered is to enter a user name but a password field is rarely or never shown.
All “help” conveniently rebuffed.
It may take you multiple tries to find what you need ( depends on your patience) because it is likely buried behind something completely unrelated.
When you cannot find something the “help” tells you to use www:goprogram.com. If you have already set up access the only choice you are offered is to enter a user name but a password field is rarely or never shown.
All “help” conveniently rebuffed.
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It sucks that this sucks
Alerts don’t work, any of them. A lot of times the app doesn’t load to open and closes. Help
Worst app No Support
I absolutely hate this app, there is no support, no one to call, no one to fix the issues with receiving money. Worst app ever made -⭐️⭐️⭐️⭐️⭐️
Worst app
This is the worst app ever. It doesn’t work. Even the website doesn’t work. No matter how many times you delete or clear your browsing & date history.
Sucks
Update this app. I get it’s a government app but standards should be higher. This is terrible as well as the website
Logging in
I have tried to change my password and I can’t change on the app or online. There is nobody to talk to when you dial the 800 number. I really don’t like this app
Need better features
It would be great to be able to lock my card and possibly be able to add money to the card like regular debit cards
Locked Card
I tried accessing the card to transfer money, and i entered the wrong number by mistake, now i cant unlock my card. How long do i have to wait to unlock it?
App is so outdated
This app is horrible. Only works when it wants to. Can’t even trust someone won’t steal all of your money.
Update platform
Your platform needs major updates
App malfunction
The app keeps glitching
No answer on customer service
Locked out account due to getting a new card
Faulty app
This app is always down been trying to sign on to unlock my card for over two hours glad it’s not a emergency
