This app
This app is not working at all. I cannot keep track of anything. And it’s sad because even the website itself is not working, no logging on to see what’s going on. So frustrating and no one to speak with about the issues. I have uninstalled and reinstalled still the same issues. My phone is updated to the latest iOS version and still has an issue. I have done everything I can think of for this app.
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Sucks
The app keeps crashing
Login
Can’t log in. And can never see my pending deposits.
Bad app/service
App doesn’t work properly. Called company to have been charged 8.00 is crazy work. I don’t enjoy the customer service I’ve been on hold twice for two hours now. They continue to charge when you’re already on a tight budget. A woman hung up on me because I was complaining about the app not working, getting emails that they locked my card and long waiting times, for no reason. They can’t find me on the app when I enter all my information and can’t find me on the computers they work on helping us. Rude behavior from everyone involved within this company
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Not as good lately..
Idk if it needs an update or what but I haven’t been able to see my transactions in a couple months
Stop, Don’t do it
Do yourself a favor and set your account up another way with your local office. This app and its associated website are so insanely bad it’s almost impressive. First, they charge you a fee with every single transaction. Second, the app barely works as is and if you have issues with it you’re not going to be able to get any support because the website just blatantly doesn’t work at all and even the “Contact Us” form doesn’t work at all. I just got off the phone with support for a state literally on the other side of the country because the website is so intensely broken that I can’t even get my own state’s support number. This should be illegal, honestly, between the scam transaction fees on EVERY SINGLE PURCHASE and the abysmal absurdly broken mobile app and website it is literally unusable and borderline a straight-up scam. What am I paying for with all of these fees? It’s certainly not a working system because that does not exist here.
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Transactions
Ever since the app did an update it doesn’t show current transactions.
Needs an upgrade
Today’s world uses TAP APPLE PAY, Google Pay- this feature is necessary to add to this card. Posting dates and holidays are LATE
This company should be sued.
The website & app doesn’t work, so they want you to continue calling so they can charge that little assssss .50c. Like what is wrong with this app, first you cannot login, & then money be missing. I’m starting to believe they want you to call the card so they can charge you that stupid .50c charge every time. Our government payments needs a different company & card, this company is a scam the fraud, please report them.
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Payments
I have not been able to see my deposit since September
problems
this app has been nothing but problems just to sign up I can't even sign in it's telling me my own Social Security number don't match what they got on file well that's impossible I am so disgusted with this app
Zero stars
Can’t log in, can’t see balance, can’t get online, I can’t even get customer service on the phone. Wasn’t even showing all transactions and there is money missing. Hello when is someone going to fix this??? 😡🧐 this has been an ongoing issue!!
Not a great app
I am never able to do anything on the website or app. It doesn’t load anything and the tech support doesn’t help at all. It’s super frustrating trying to register and account and it won’t work.
Not easy to use
This app constantly rips me off keeping some of my money app glitches sometimes locks me out of my own card when u try to get ahold of support k can never reach them
A joke
If I could give this zero stars I would. Considering it never works properly.
WORST APP EVER
If i could give it 0 stars I been would have!!!! you can't do absolutely NOTHING with this app or card really. latest transactions do not update can't even see what your correct balance is. Can't transfer funds because they lock the feature after THEY assume whatever card you're entering is wrong. this company is ran by IDIOTS
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Trash app
Force closes. Can’t get in my account.
Transaction Details
App no longer logs transactions. Not working since September 2026.
WTF
Like what is wrong with this app, first you cannot login, & then money be missing. I’m starting to believe they want you to call the card so they can charge you that stupid .50c charge every time. Our government payments needs a different company & card, this company is a scam the fraud, please report them.
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Update
Yall need to update the app im only seeing transactions for September not October
