Horrible app
Response from developer
Hi Logan, we just wanted to follow up and check if you are still having trouble with starting or ending trips. Please contact support through About > Send Feedback in the app so our support team can assist. Thank you.
Can’t use shuttle service
Response from developer
Hi, thank you for your previous feedback. Currently, only the Palo Alto Network has shuttle service available in the app. We recommend reaching out to WPTransportation_RD@tesla.com for more information on the activation plans for the Fremont shuttle service.
Useless
App is slow unresponsive and terribly clunky UX
If I could give negative stars it would be -10
Response from developer
Hi! We just wanted to check in to see if you’re still experiencing the issue. If so, please open the app, tap the menu icon, and select Help at the bottom to email our team directly. We’ll be glad to look into this further once we receive your details. Thank you.
Terribly buggy and overcomplicated
Response from developer
Hi! We just wanted to check in to see if you’re still facing the issue. To help us assist you better, please tap the menu icon in the upper-left corner and select Help near the bottom to email our team directly. If possible, kindly include details such as screenshots, as this will help us work toward a quicker resolution. Thank you.
Hard to use
Response from developer
Hi, we appreciate your previous feedback. To better assist you, head over to the app's "about page" and select "send feedback". Provide us with the details of the issue encountered and we'll gladly assist you.
