GoBus User Reviews

GoBus
GoBus
Elgouna for Land Transport

Top reviews

Horrible Services

The company is dishonest and the app is buggy. You ain’t able to cancel a trip. Customer service is very rude and not helpful at all and refuse to admit the bugs and issues on the app and website. They refuse to refund or change tickets regardless. Not recommended

Scammers

The worst transportation ever plus the worst customer service ever
Please don’t try it

ممتاز

بيوفر عليا وقت ومجهود شكرا gobus

Worst service

i booked two way tickets and at the return it was cancelled without me knowing

Useless and full of bugs

The app crashes and full of bugs! This app is useless!!!

زفت❤️

من اوحش التطبيقات واكترهم بدائية. كله bugs.

Very bad

Application is uselessss

Not functioning!

The App completely not functioning, I couldn’t even login with my credentials. The website card payment not functioning either! Did you hear about testing your software before releasing it?

Transportation from Alex to Cairo

Dose it go from Alexandria airport to Cairo ?

تقييم لرحلة Aero الساعه ١:٣٠ من محطة وطنيه شرم للحي السادس القاهره يوم ٢٢ ديسمبر ٢٢

انا في باص إيرو ١:٣٠ من الوطنيه شرم للقاهره و السواق مشغل أغاني شعبيه و مش عارفين ننام ده غير ان الحمام مقفول من ساعة ماطلعنا و مش شغال و أنا محتاج أستعمله و لما إستعملته النور وقع من مكانه. ده غير إن الباص واضح إنه مبيتنضفش من رحله للتانيه.

اسوء تجربه ولن تعاد نهائي

تعامل سيئ حجزت من مدينه مصر للغردقه بتفاجئ بيوقف ساعه بالتجمع وبيوقف وبيرجع بروح جونه بعدين الغردقه تاخير في المواعيد تجربة سيئه جدا لن تعاد ابدا

Worst application i ever used

App not working laging there is not even a loading screen and credit card transaction not working and customer service are absolutely rude if u are not even bothering with the app why make one to begin with not bothering with this nonsense again

مشكلة في الدفع

الابليكشن نفسه جيد ويمكنك معرفة الرحلات المتاحة لكن وسائل الدفع كلها عقيمة وغير مجدية، لقد جربت اكثر من كارت فيزا وماستر كارد لكن كل المحاولات بائت بالفشل بالاضافة لمشكلات مع فوري فلم انجح ابدا باستعمال حسابي او حساب أخي للدفع.
اتصلت بخدمة العملاء وعرضوا نفس طرق الدفع ولم تنجح واضطررت أخيرًا الى الحجز عن طريق المكتب في مارينا ٧ والدفع كاش.
اتمنى تطوير نظم الدفع للتسهيل وضمان اتمام المعاملات بنجاح ويسر
Show more

لا يعمل

التطبيق لا يفتح من الاساس

سرقة شنط المعتمرين

تم السفر معكم من اسبوع ولم بتم استلام الشنط لحتي الان لاكثر من ٦٠٠ معتمر فلسطينى

Bad

The App not working. 😡

Cannot complete purchase!!

When im trying to finalize the ticket confirmation it’s showing update the app to last version and I already updated it since long time!!! No one have iphone can purchase a ticket through the app!!!

Trash service indeed

I booked two tickets from El Gouna to Alexandria and on the travel date, I find out they were cancelled! They were cancelled two days before my trip without me knowing, and without receiving a cancellation confirmation email nor a text message, which I always receive whenever I cancel a trip. I called support and they refused to admit any guilt and the agent refused to transfer me to a manager or supervisor to talk to. He kept saying that it can’t be done through him which is bullsh**! I worked at a call center before and I know the procedure well. So all I got was a hellish day finding an alternative method to get back home and I got 30 EGP deducted from my tickets refund as a cancellation fee for a cancellation I did not perform. Their website is unreliable and their app is useless since you cannot book trips through it(Constant errors whenever I try)nor make any changes.

Not using Go Bus again!!!
Show more

app Crashing

Every time I open the app it crashes

Your GoBus App for IOS isn’t working it all

Dear programmers … can you please fix the problems? I am using an iPhone 11 and IOS 14.6 and I can’t even open the app. It crashes while trying to open it!!! 👎🏻👎🏻👎🏻👎🏻